Gregory Donovan

Foster culture of cross-functional collaboration across departments to achieve MEDA's mission of Helping BIPOC entrepreneurs succeed.
Helped meet changing demands by recommending improvements to business systems and procedures.

Gathered, organized and input information into digital database.
Enhanced global environment by providing guidance on effective CRM and systems management techniques.

Spearheaded strategic planning initiatives across departments, aligning operational goals with MEDA’s mission and increasing organizational effectiveness.

Oversaw and managed a multimillion-dollar annual budget, ensuring fiscal discipline, timely reporting, and alignment with programmatic priorities.

Negotiated and administered contracts with vendors and partners, achieving cost savings and ensuring compliance with funder and regulatory requirements.

Directed cross-functional operations—including Lending,finance,HR, IT, facilities, and administration—implementing process improvements that reduced overhead by 15%.

Led and mentored a diverse team of operations staff, fostering professional development and boosting team performance and morale.

Established and tracked key performance indicators (KPIs) to monitor operational efficiency, improve service delivery, and inform executive decision-making.

Played a pivotal role in organizational change management and infrastructure expansion, supporting MEDA’s continued growth and long-term sustainability.

Developed business strategies for MEDA clients by conducting comprehensive market research and competitor analysis.

Identified growth opportunities for MEDA clients by conducting thorough financial and risk assessments.

Review and analyze complex data to identify and uncovering valuable insights that help me provide informed strategic decisions for MEDA's clients.

Implemented data-driven decision-making processes to optimize resource allocation and boost profitability for MEDA client.

Evaluated situations and delivered targeted solutions using various tools and resources for MEDA client.

Performed statistical analyses to gather data for operational and forecast MEDA client needs.

Continually meeting and exceeding KPI's

• Provide consulting services to minority BIPOC Business owners and C-level executives around best business practices including business and strategic planning, capital financial structures and general financing options, supply chain, change management, mergers and acquisitions, marketing, sales, and human resource management utilizing various framework methodologies.
• Maintaining client base of 45 clients.
• 2.5 Million dollars in loan submissions.
• Managing three active loans, underwritten and closed.
• 40% of current clients are referred to MEDA's lending department.
• Devise processes to boost long-term business success and strengthen financial viability.
• Develop business strategies for MEDA clients by conducting comprehensive market research and competitor analysis.
• Identify growth opportunities for MEDA clients by conducting thorough financial and risk assessments.
• Review and analyze complex data to identify and uncovering valuable insights that help provide informed strategic decisions for MEDA's clients.
• Implement data-driven decision-making processes to optimize resource allocation and boost profitability for MEDA client.
• Evaluate situations and delivered targeted solutions using various tools and resources for MEDA client.
• Perform statistical analyses to gather data for operational and forecast MEDA client needs.
• Continually meeting and exceeding departmental KPI's set in January of 2024.
• Foster culture of cross-functional collaboration across departments to achieve MEDA's mission of Helping BIPOC entrepreneurs succeed.
• Help meet changing demands by recommending improvements to internal business systems and procedures.
• Enhance global environment by providing guidance on effective CRM and systems management techniques.

• Directed day-to-day operational and administrative oversight and budgetary supervision for three franchised corporate locations consisting of 150 plus employees, and 20 million dollars in annual revenue.
• Refined organizational structure to consolidate, streamline, and delineate necessary functions. Enhanced regional branch performance by implementing proven management processes to increase EBITDA by 20% in St. Louis, MO and Pittsburgh, PA while Increasing Minneapolis, MN by 5%
• Identified and mitigated operational risks to minimize potential negative impacts on organization's EBITDA.
• Led eight direct reports comprising Executive Leadership Team (ELT), Finance, Human Resources, Sales & Marketing, Operations, Client Services, and three General Managers to review progress, address challenges, and drive and align operations with corporate objectives.
• Managed financial, operational, and human resources to optimize business performance.
• Monitored and analyzed performance data, identifying areas of improvement, and developing corrective action plans.
• Managed 3-million-dollar divisional marketing, and advertising budget.
• Developed quarterly business plans to evaluate cost projections and asset protection plans for 4.5 million dollars in fixed assets.
• Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
• Collaborated with legal, accounting, and other professional teams to review and maintain compliance with regulations.

• Business development, strategic planning, Profit planning, continuous improvement, and marketing
• Member of Executive Leadership Team 2017-2022, Responsible for P&L management, income statement, cash-flow, budgeting and forecasting
• From 2016 to 2022 increased revenue 275% from 4 million to 15 million
• C-level consulting and negotiations resulting in multiple- million revenue relationships business with top 100 companies in industry
• Led team of four direct reports in Sales and Marketing
• Directly responsible for meeting organization's revenue projections
• Negotiated multi-million dollar partnership with Fortune Global 100 organization
• EOS Traction Executive team, LVL10, EOS Integrator
• Work and collaborate directly one-on-one with President/CEO/Visionary
• Developed departmental budgets and manage cost controls
• Hire, developed, and empowered diverse regional sales team
• Hire, develop and coach marketing team to exceed KPI goals and manages 500k marketing budget
• Develop administrative support staff
• Developed and managed dealer network of over 225 international dealer, distributors and resellers in US and Canadian markets
• Retail and distribution network growth of over 20%, year over year
• Conversion rate of 32% from lead to close utilizing process driven sales process cycle
• Gross revenue increase year over year
• Maintained corporate profitability

• Drove operational direction
• Coaching and developing organizations, executives, and professionals
• Strategic planning
• Leveraged experience through vital management positions guiding business to success
• Evaluated situations and delivered targeted solutions using various tools and resources
• Operations Management
• Human resources and asset development
• Standard Operating Processes (SOP)
• Training programs
• Sales Enablement
• Process development
• Sales ethic
• Sustainable cultures
• Continual improvement analysis, SWOT metrics analysis
• P&L statement, financial projections, strategic forecasting
• Sales and budget projections, Corporate and Individual marketing plans
• Executive Staff development
• Business development strategies, logo designs, and website designs
• Business plan development
• Grant Writing