Background in retail sales and customer service with formal education in IT and communication skills. Integrating back into the workforce after several years of family caregiving for disabled grandfather.
Overview
11
11
years of professional experience
Work History
Family Caregiver
Personal Caregiver Of Disabled Grandfather
Stafford, VA
10.2017 - 10.2021
Assisted with dressing, grooming, personal care and medication.
Assisted with daily living needs to maintain general wellness.
Provided mental support and physical activities to increase quality of life.
Planned 3 healthy meals per day and cooked meals to provide adequate nutrition.
Assisted with feeding to help achieve nutritional objectives.
Transported via wheelchair to and from rehabilitation and doctors appointments.
Part-time Student
Germanna Community College
Stafford, VA
08.2016 - 01.2018
Due to Grandfather suffering massive stroke suddenly became a 24 hr caregiver and could only take a class or two per semester.
After suffering 2nd stroke care became even greater which lead to discontinuation of classes.
Full Time Student
Germanna Community College
Stafford, VA
08.2014 - 05.2015
Studied Computer Science and IT. Knowledge of JAVA,
Customer Service Representative
CVS Pharmacy
Stafford, Virginia
08.2014 - 12.2014
Responded to customer requests for products, services and company information.
Stocked shelves and maintained clean store.
Cash and credit card handling.
Resolved customer issues in kind and considerate manner.
Product Line Worker
Berlin Industries
Berlin Center, OH
09.2012 - 06.2014
Product packaging and shipping
Inspected final products to assess compliance with quality standards.
Maintained maximum organization and productivity by properly sorting project components on work tables.
Barback/Server
Odonald's Irish Pub - Part-time
Austintown, Ohio
02.2012 - 06.2014
Assisted cashiers with processing customer payments and documenting orders.
Performed restocking ice, condiments and snacks.
Worked special large events with over 20,000 guests such as St. Patrick's Day weekend.
Checked ID cards and verified bar guests were of legal age.
Shoe Sales Associate
JCPenneys
Austintown, Ohio
09.2008 - 01.2009
Assembled promotional displays to increase brand awareness and attract customers.
Selected, recommended and helped obtain or locate merchandise based on customer desires and needs.
Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
Processed accurate credit, debit, check and cash sales transactions for more than 30 customer orders per day.
Organized store merchandise racks by size, style and color to maintain clean, visually-appealing showroom.
Examined merchandise and took accurate inventory to prevent inventory stockouts and reduce risks of loss.
Education
Youngstown State University
Youngstown, OH
IT With Focus On CISCO Network
Germanna Community College
Virginia
Skills
Cash and Credit Card Transactions
Price Identification
Work Task Prioritization
Merchandise Packaging
Inventory Stocking
Customer Relations
Cash Register Operation
Cooperative Attitude
Product Location
Stocking and Replenishing
Customer Assistance
Time management
Timeline
Family Caregiver
Personal Caregiver Of Disabled Grandfather
10.2017 - 10.2021
Part-time Student
Germanna Community College
08.2016 - 01.2018
Full Time Student
Germanna Community College
08.2014 - 05.2015
Customer Service Representative
CVS Pharmacy
08.2014 - 12.2014
Product Line Worker
Berlin Industries
09.2012 - 06.2014
Barback/Server
Odonald's Irish Pub - Part-time
02.2012 - 06.2014
Shoe Sales Associate
JCPenneys
09.2008 - 01.2009
Youngstown State University
IT With Focus On CISCO Network
Germanna Community College
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