Ryan Perrin
Richmond,VA
Summary
Highly motivated recent college graduate possessing strong customer service and leadership proficiencies, enthusiastic about pursuing a new opportunity where I can apply my knowledge and skills in a professional setting.
Overview
1
1
Certificate
6
6
years of professional experience
4049
4049
years of post-secondary education
Work History
Acting Store Manager
Starbucks
Richmond, VA
05.2026 - Current
- Lead daily operations of a high volume location that generates $1.5 million in sales annually while maintaining efficiency, performance and customer satisfaction.
- Trained and developed 15-25 workers, including shift supervisors, through coaching, performance feedback, and individualized development plans to enhance skills and readiness for promotion.
- Supported multiple new store openings while leading onboarding and training for 15+ employees, ensuring operational readiness and partner success.
- Analyzed profit and loss statements, identified trends, and managed controllable costs to improve overall store profitability by 10%.
- Execute corporate and district initiatives while adapting strategies to meet changing business needs and improve key performance metrics such as customer connection scores and operational consistencies.
- Managed multiple business priorities to ensure operational excellence, food safety compliance, inventory accuracy, and adherence to brand standards.
- Oversee inventory and ordering processes, maintaining in-stock rates above 95% while minimizing waste and shrink.
Assistant Store Manager
Starbucks
Richmond, VA
12.2025 - 05.2026
Shift Supervisor
Starbucks
Richmond, VA
08.2022 - 12.2025
- Managed shift operations for a team of 8-15 employees a day ensuring efficient work flow and strong customer experience during peak volume periods.
- Trained and onboarded 10+ new hires, enhancing team capability and streamlining drive thru operations.
- Oversaw cash handling and daily deposits while maintaining 100% compliance with our company financial policies.
- Managed inventory through ordering, stock counts, and waste tracking, minimizing product loss and increasing inventory accuracy.
Server
Drive Shack
Richmond, VA
02.2021 - 07.2022
- Provided high quality guest service with speed and accuracy in high volume environment, servicing over one hundred guests per shift and ensuring satisfaction during large private events.
- Provided excellent customer service by anticipating guest needs and preferences.
- Managed food and beverage orders efficiently during busy service periods.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Ensured food safety and cleanliness standards while accurately handling cash and electronic payments with attention to detail.
Education
Bachelors Degree - Homeland Security and Emergency Management
Virginia Commonwealth University
Richmond, VAHanover High School
Mechanicsville, VASkills
- Operational Execution
- Guest Experience
- Customer Satisfaction
- Team Leadership and Development
- Business Operations Management
- Labor Planning
- Workforce Optimization
- Inventory Control
- Shrink Reduction
- High Volume Retail Management
- Conflict Resolution and De-escalation
- Sales Growth
Certification
National Food Safety Certification
Timeline
Acting Store Manager
Starbucks
05.2026 - Current
Assistant Store Manager
Starbucks
12.2025 - 05.2026
Shift Supervisor
Starbucks
08.2022 - 12.2025
Server
Drive Shack
02.2021 - 07.2022
Bachelors Degree - Homeland Security and Emergency Management
Virginia Commonwealth University
Hanover High School
Awards
Recognized for producing the highest volume of heart grafts in 2025 among cardiovascular processing technicians.
Community Outreach
Planned and coordinated Starbucks' participation in a National Night Out community event.