Skilled Field Engineer with background in diverse projects. Strong knowledge of project management, troubleshooting, and site inspections. Possess strong leadership and work-ethic with aptitude for problem-solving and decision making. Notable impact includes improved efficiency, cost savings, and enhanced safety measures in previous roles.
Overview
10
10
years of professional experience
2010
2010
years of post-secondary education
1
1
Certification
Work History
Sales rep and customer service
Hadeed mercer rug cleaners
Richmond, Virginia
05.2023 - 12.2024
Engaged customers to understand their rug cleaning needs.
Provided detailed information on rug care and cleaning services.
Processed customer orders using point-of-sale systems efficiently.
Collaborated with team members to ensure timely service delivery.
Developed key customer relationships to increase sales.
Answered inquiries from prospective customers regarding features of products and services offered.
Maintained accurate records of all sales and prospecting activities.
Lead Field Engineer
Century concrete
Ashland, VA
05.2015 - 08.2023
Managed on-site construction activities for large-scale concrete projects.
Conducted site inspections to assess project progress and quality control measures.
Trained junior engineers on best practices in field operations and safety procedures.
Liaised with clients to address concerns and provide project updates regularly.
Reviewed proposed changes from vendors prior to finalizing agreements or contracts.
Coordinated with internal teams to identify areas where engineering improvements could be made.
Provided guidance and direction to junior engineers in completion of tasks assigned.
Participated actively in project meetings providing feedback on progress or potential issues.
Coordinated equipment and material logistics for optimal workflow efficiency.
Managed multiple concurrent projects ensuring deadlines were met according to schedule.
Troubleshot complex hardware and software issues onsite at customer locations.
Ensured compliance with applicable standards, codes, regulations, policies, and procedures.
Supervised field teams to ensure compliance with safety protocols and standards.
Lead field engineer /Assistant to the Project Manager
Procon concrete specialists
Rocky Mount, Virginia
11.2017 - 11.2018
Supervised field operations to ensure compliance with safety standards.
Coordinated concrete placement and site logistics for optimal workflow.
Collaborated with project managers to align schedules and resources.
Conducted regular quality inspections of concrete work and materials.
Utilized surveying tools to assess site conditions and measurements.
Resolved on-site issues swiftly to maintain project timelines.
Managed multiple concurrent projects ensuring deadlines were met according to schedule.
Participated actively in project meetings providing feedback on progress or potential issues.
Coordinated with internal teams to identify areas where engineering improvements could be made.
Reviewed proposed changes from vendors prior to finalizing agreements or contracts.
Maintained up-to-date knowledge of industry trends and best practices in order to make recommendations regarding system design or modifications.
Analyzed customer needs to determine appropriate solutions that meet their expectations while meeting budget constraints.
Identified root cause and delivered recommendations to alleviate future issues and failures.
Communicated and collaborated with staff members to standardize processes and ensure smooth workflow.
Education
Patrick Henry High School
Hanover , VA
Skills
Team collaboration
Inventory management
Customer relationship management
Construction safety
Troubleshooting hardware
Project management
Site inspections
Problem solving
Effective communication
Quality control
Report generation
Relationship building
Troubleshooting
Field data collection
Project scheduling
Team communication
Engineering
Quality assurance
Certification
Osha 10, fork lift, excavator, and skid steer
Timeline
Sales rep and customer service
Hadeed mercer rug cleaners
05.2023 - 12.2024
Lead field engineer /Assistant to the Project Manager