Gregory Holt
Mattapoisett,MA
Summary
At EMC Insurance Companies, I excelled as a Property Claims Supervisor, leveraging my claims management expertise and interpersonal abilities to enhance operational efficiency and foster strong client relationships. My strategic planning and team-building skills led to streamlined processes, improved team performance, and satisfactory claim settlements, achieving significant operational improvements.
Experienced with managing property claims, overseeing teams, and resolving complex cases efficiently. Utilizes strong leadership and analytical skills to streamline processes and improve customer satisfaction. Knowledge of risk assessment, team collaboration, and operational excellence.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
1
1
Certification
Work History
Property Claims Supervisor
Emc Insurance Companies
- Conducted thorough investigations of property damage claims, ensuring accurate assessments and appropriate reparations.
- Streamlined claim processes for enhanced productivity and reduced turnaround time.
- Mentored new employees on best practices for managing property claims cases effectively and professionally.
- Oversaw daily operations of the claims department, ensuring smooth functioning and timely completion of tasks.
- Managed complex claims involving multiple parties, providing fair resolutions for all involved.
- Negotiated settlements with policyholders, achieving satisfactory resolutions for both clients and the company.
- Increased operational efficiency by implementing process improvements within the claims handling system.
- Coordinated with legal counsel when necessary to protect company interests during litigated cases involving property damage disputes.
- Maintained compliance with industry regulations and company policies, ensuring accurate claims management.
- Enhanced accuracy in claim evaluations through meticulous documentation review procedures.
- Developed team members through continuous training and performance feedback, resulting in a skilled workforce.
- Collaborated with internal departments to facilitate efficient communication and information sharing during claim investigations.
- Developed strong relationships with external adjusters and vendors, optimizing services provided to clients throughout the claims process.
- Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
Education
Bachelor Of Arts And Science - General Studies
University of Rhode Island
Kingston, RI05.1993
Skills
- Claims Management Expertise
- Insurance policy knowledge
- Interpersonal abilities
- Policy Interpretation
- Claim Settlements
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Multitasking
- Team Collaboration
- Team Management
- Team building
- Client Relationship Management
- Strategic Planning
- Budget Planning
Certification
AIC
Timeline
AIC
Property Claims Supervisor
Emc Insurance Companies
Bachelor Of Arts And Science - General Studies
University of Rhode Island
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