- Music
- Fashion
- Hiking
- Surfing
- Running
- Playing Sports
- Cooking
- I like trying new recipes and food trends
- Pilates
- Gym Workouts
- Swimming
Gregory Ilyn
Los Angeles,California
Summary
Proven to excel in high-pressure retail environments, notably with Levi’s, where I consistently surpassed sales targets. Renowned for exceptional customer service and strong communication skills, I thrive in team settings, demonstrating unparalleled adaptability and attention to detail. Recognized for outstanding performance, I bring a blend of sales acumen and interpersonal prowess to any role.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Levi’s – Novosibirsk, Russia
Sales Associate (Stylist)
07.2018 - 09.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Delivered exceptional styling advice and personalized customer assistance.
- Recognized as "Salesperson of the Month" multiple times.
- Exceeded sales targets for 9 out of 12 months, consistently contributing to the store's success.
ZARA (Inditex) – Novosibirsk, Russia
Sales Associate-Sales Cashier-Visual Merchandiser
06.2016 - 05.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
Waiter (Seasonal)
Waiter (Seasonal)
06.2012 - 09.2015
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Worked in high-paced, full-capacity restaurant environments for three months each summer
- Developed strong teamwork and communication skills while handling multiple tasks under pressure.
- Gained valuable experience in customer interaction, adaptability, and providing high-quality service in a fast-paced setting.
Education
Bachelor of Science - Forestry Engineering
Novosibirsk State Agrarian University
Russia, Novosibirsk07-2019
High School Diploma -
Secondary School No. 196 With A Focus On Mathemati
Novosibirsk, Russia06-2014
Skills
- Strong communication skills and customer service orientation – Ability to effectively interact with guests, create a welcoming atmosphere, and provide high-quality service
- Ability to work in a fast-paced environment and time management – Capability to serve customers efficiently, handle workload, and maintain organization even during peak hours
- Stress resilience and adaptability – Ability to stay calm under pressure, quickly respond to customer requests, and solve problems effectively
- Teamwork skills – Ability to collaborate efficiently with colleagues (waiters, bartenders, kitchen staff) to ensure smooth restaurant operations
- Attention to detail – Accuracy in taking orders, knowledge of the menu, and ability to notice customer preferences to enhance the dining experience
Certification
- California Driver's License
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
- Certified Guest Service Professional (CGSP)
- Customer Service Specialist (CSS) - National Retail Federation.
Accomplishments
- Promoted from Sales Associate to Sales Cashier, then to Visual Merchandiser due to excellent performance and attention to detail. (Zara)
- Exceeded sales targets 9 out of 12 months and was repeatedly recognized as Salesperson of the Month, increasing the average transaction value and customer retention. (Levi’s)
- Implemented enhancements in store layout and product presentation, leading to a 12-15% increase in sales over one year while holding the position. (Zara)
- Successfully handled high-volume, full-capacity restaurant service, managing multiple tables efficiently and maintaining exceptional customer service. (Restaurant)
- Processed hundreds of transactions as a Sales Cashier without any register discrepancies, improving store efficiency. (Zara)
- Received positive customer feedback for attentive service and personalized recommendations, contributing to an increase in returning customers. (Levi’s)
Interests
Languages
English
Professional Working
Korean
Limited Working
Russian
Native or Bilingual
Timeline
Levi’s – Novosibirsk, Russia
Sales Associate (Stylist)
07.2018 - 09.2019
ZARA (Inditex) – Novosibirsk, Russia
Sales Associate-Sales Cashier-Visual Merchandiser
06.2016 - 05.2018
Waiter (Seasonal)
Waiter (Seasonal)
06.2012 - 09.2015
- California Driver's License
- Alcohol Server Certification - Training for Intervention Procedures (TIPS).
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
- Certified Guest Service Professional (CGSP)
- Customer Service Specialist (CSS) - National Retail Federation.
Bachelor of Science - Forestry Engineering
Novosibirsk State Agrarian University
High School Diploma -
Secondary School No. 196 With A Focus On Mathemati
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