Gregory Ivy
Real Estate Taxpayer Service Representative
Chicago,IL
Summary
Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player. Knowledgeable and dedicated customer service professional with extensive experience in [Type] industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
25
25
years of professional experience
4
4
years of post-secondary education
Work History
Taxpayer Service Representative
Cook County Board Of Review
Chicago , IL
01.2003 - Current
Answer phone calls and advise taxpayers about filing complaints of assess value of there property for real estate taxes.,direct calls to other offices for proper services,and make appointments for service.
Inventory Control Supervisor
Newell Rubbermaid
Bellwood, IL
08.1995 - 04.2001
- Assisted management staff with maintaining budget and schedule controls using standard project management protocols.
- Planned allocation of resources, materials and equipment for facility.
- Traced item history to determine reason for discrepancies between inventory and stock control records.
Education
No Degree - Business Administration
DePaul University
Chicago, ILHigh School Diploma -
St. Mel HS
Chicago, IL 09.1966 - 06.1970
Timeline
Taxpayer Service Representative
Cook County Board Of Review
01.2003 - Current
Inventory Control Supervisor
Newell Rubbermaid
08.1995 - 04.2001
No Degree - Business Administration
DePaul University
High School Diploma -
St. Mel HS
09.1966 - 06.1970