Gregory Jean

Server/Banquet Captain

Sundy House

10.2011 - 07.2022

Oversaw timeliness and quality of food delivery at high-volume events.
Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Supervised and mentored kitchen and serving staff.
Set up and broke down conference and banquet rooms to meet facility standards and specifications.
Provided exceptional service to guests by immediately addressing needs and requests.
Arranged furniture and equipment to maximize space and floor plan for seamless movement during functions.
Established and maintained equipment inventory for accurate tracking, record keeping and to avoid loss.
Maintained clean and safe work environment.
Refilled beverage glasses, cleared and reset tables, and stocked service areas.
Added food items, beverages, and utensils to trays and immediately delivered to guests.
Served meals to customers according to established guidelines.
Inspected dishes and utensils for cleanliness.
Replenished condiments and other supplies at tables and service bars.
Increased sales significantly by upselling higher-end products to customers.
Processed customer payments to accurately record transactions.
Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.

Similar Profiles

Bridget HaleBridget Hale

Lead Server Trainer & Assistant Event Coordinator at The Historic Sundy HouseLead Server Trainer & Assistant Event Coordinator at The Historic Sundy House

View Profile