Gregory L. Lugo
Morris Plains,NJ
Overview
4
4
years of professional experience
Work History
Bell Service Dispatch
Walt Disney Company
Orlando, FL
08.2025 - 01.2026
- Coordinated high-volume guest service requests and dispatched staff to maintain operational efficiency.
- Managed secure tracking and reconciliation of guest luggage using internal systems such as Microsoft Lists and Excel.
- Processed cash transactions accurately while resolving guest concerns in real time and upholding premium service standards using in house systems such as HotSOS (Hotel Operations Software) and Launch System to check reservations and add key notes for all hotel and management staff to see.
Patient Transport
Morristown Medical Center
Morristown, NJ
05.2024 - 08.2024
- Transported patients, equipment, and documentation safely across hospital departments.
- Responded to emergency codes and followed strict safety and compliance protocols.
- Supported clinical teams to maintain efficient patient flow and uninterrupted care.
Food Runner
Jockey Hollow Bar & Kitchen
Morristown, NJ
10.2022 - 03.2023
- Delivered accurate orders in a fast-paced environment while maintaining sanitation standards.
- Supported kitchen and front-of-house operations to improve service efficiency.
- Restocked and organized service stations to optimize workflow.
Basketball Scorekeeper
Hoop Heaven
Whippany, NJ
09.2021 - 01.2022
- Operated electronic scoreboard and maintained official game records.
- Tracked and documented player and team statistics with accuracy.
- Applied league rules to ensure fair and accurate scoring.
Timeline
Bell Service Dispatch
Walt Disney Company
08.2025 - 01.2026
Patient Transport
Morristown Medical Center
05.2024 - 08.2024
Food Runner
Jockey Hollow Bar & Kitchen
10.2022 - 03.2023
Basketball Scorekeeper
Hoop Heaven
09.2021 - 01.2022