Gregory Monteiro
Randolph,MA
Summary
Accomplished professional with extensive experience in animal healthcare. Skilled in laboratory procedures, medical record-keeping, and client relations. Possesses excellent communication and customer service skills to deliver quality patient care.
Overview
16
16
years of professional experience
Work History
Veterinary Technician
MSPCA-Angell
12.2024 - Current
- Administered medications to animals in treatment and documented changes in condition.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Collected patient diagnostic samples for laboratory analysis.
- Recorded symptoms and documented medical observations to inform treatment decisions.
Veterinary Technician
Veterinary Urgent Care Centers
04.2022 - Current
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Collected patient biopsies and blood samples for laboratory analysis.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Trainer for new veterinary assistants
Veterinary Technician
MSPCA-Angell
09.2019 - 04.2023
- Collected patient diagnostic samples for laboratory analysis.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Administered medications to animals in treatment and documented changes in condition.
- Recorded symptoms and documented medical observations to inform treatment decisions.
Lead Veterinary Technician
New England Animal Medical Center
03.2016 - 01.2020
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Administered medications to animals in treatment and documented changes in condition.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Processed billing records
- Supervised ICU technicians and assistants
Assistant Store Manager
Micheals Arts And Crafts
02.2014 - 03.2016
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Relationship Manager, Banking Operations
Citizens Bank
01.2012 - 02.2014
- Discussed financial options with clients and provided informed suggestions.
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
- Managed client banking portfolio
Correctional Officer
Bristol County Jail and House of Correction
08.2009 - 12.2011
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Observed behavior of residents individually and in groups.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Completed intake paperwork, fingerprints, and searches.
- Interviewed inmates to obtain information and evidence.
Education
Associate of Arts - Chemistry
Massasoit Community College
Brockton, MA01-2021
Skills
- Client education
- Medical history collection
- Handling detailed sensitive information
- Experience training/educating staff
- Microsoft office
- Time management
- Confident in high stress situations
Timeline
Veterinary Technician
MSPCA-Angell
12.2024 - Current
Veterinary Technician
Veterinary Urgent Care Centers
04.2022 - Current
Veterinary Technician
MSPCA-Angell
09.2019 - 04.2023
Lead Veterinary Technician
New England Animal Medical Center
03.2016 - 01.2020
Assistant Store Manager
Micheals Arts And Crafts
02.2014 - 03.2016
Relationship Manager, Banking Operations
Citizens Bank
01.2012 - 02.2014
Correctional Officer
Bristol County Jail and House of Correction
08.2009 - 12.2011
Associate of Arts - Chemistry
Massasoit Community College
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