Accomplished professional with extensive experience in animal healthcare. Skilled in laboratory procedures, medical record-keeping, and client relations. Possesses excellent communication and customer service skills to deliver quality patient care.
Overview
16
16
years of professional experience
Work History
Veterinary Technician
MSPCA-Angell
12.2024 - Current
Administered medications to animals in treatment and documented changes in condition.
Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
Collected patient diagnostic samples for laboratory analysis.
Recorded symptoms and documented medical observations to inform treatment decisions.
Veterinary Technician
Veterinary Urgent Care Centers
04.2022 - Current
Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
Collected patient biopsies and blood samples for laboratory analysis.
Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
Trainer for new veterinary assistants
Veterinary Technician
MSPCA-Angell
09.2019 - 04.2023
Collected patient diagnostic samples for laboratory analysis.
Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
Administered medications to animals in treatment and documented changes in condition.
Recorded symptoms and documented medical observations to inform treatment decisions.
Lead Veterinary Technician
New England Animal Medical Center
03.2016 - 01.2020
Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
Recorded symptoms and documented medical observations to inform treatment decisions.
Administered medications to animals in treatment and documented changes in condition.
Triaged incoming patients to determine treatment needs and urgency of care.
Processed billing records
Supervised ICU technicians and assistants
Assistant Store Manager
Micheals Arts And Crafts
02.2014 - 03.2016
Reconciled daily sales transactions to balance and log day-to-day revenue.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Relationship Manager, Banking Operations
Citizens Bank
01.2012 - 02.2014
Discussed financial options with clients and provided informed suggestions.
Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
Managed client banking portfolio
Correctional Officer
Bristol County Jail and House of Correction
08.2009 - 12.2011
Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
Escorted inmates to and from cells, court, hospitals, and medical appointments.
Conducted routine and emergency head counts.
Observed behavior of residents individually and in groups.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Completed intake paperwork, fingerprints, and searches.
Interviewed inmates to obtain information and evidence.