Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gregory Monteiro

Randolph,MA

Summary

Accomplished professional with extensive experience in animal healthcare. Skilled in laboratory procedures, medical record-keeping, and client relations. Possesses excellent communication and customer service skills to deliver quality patient care.

Overview

16
16
years of professional experience

Work History

Veterinary Technician

MSPCA-Angell
12.2024 - Current
  • Administered medications to animals in treatment and documented changes in condition.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Collected patient diagnostic samples for laboratory analysis.
  • Recorded symptoms and documented medical observations to inform treatment decisions.

Veterinary Technician

Veterinary Urgent Care Centers
04.2022 - Current
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Trainer for new veterinary assistants

Veterinary Technician

MSPCA-Angell
09.2019 - 04.2023
  • Collected patient diagnostic samples for laboratory analysis.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Administered medications to animals in treatment and documented changes in condition.
  • Recorded symptoms and documented medical observations to inform treatment decisions.

Lead Veterinary Technician

New England Animal Medical Center
03.2016 - 01.2020
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Administered medications to animals in treatment and documented changes in condition.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Processed billing records
  • Supervised ICU technicians and assistants

Assistant Store Manager

Micheals Arts And Crafts
02.2014 - 03.2016
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.

Relationship Manager, Banking Operations

Citizens Bank
01.2012 - 02.2014
  • Discussed financial options with clients and provided informed suggestions.
  • Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
  • Managed client banking portfolio

Correctional Officer

Bristol County Jail and House of Correction
08.2009 - 12.2011
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.
  • Observed behavior of residents individually and in groups.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Completed intake paperwork, fingerprints, and searches.
  • Interviewed inmates to obtain information and evidence.

Education

Associate of Arts - Chemistry

Massasoit Community College
Brockton, MA
01-2021

Skills

  • Client education
  • Medical history collection
  • Handling detailed sensitive information
  • Experience training/educating staff
  • Microsoft office
  • Time management
  • Confident in high stress situations

Timeline

Veterinary Technician

MSPCA-Angell
12.2024 - Current

Veterinary Technician

Veterinary Urgent Care Centers
04.2022 - Current

Veterinary Technician

MSPCA-Angell
09.2019 - 04.2023

Lead Veterinary Technician

New England Animal Medical Center
03.2016 - 01.2020

Assistant Store Manager

Micheals Arts And Crafts
02.2014 - 03.2016

Relationship Manager, Banking Operations

Citizens Bank
01.2012 - 02.2014

Correctional Officer

Bristol County Jail and House of Correction
08.2009 - 12.2011

Associate of Arts - Chemistry

Massasoit Community College
Gregory Monteiro
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