Gregory Nichols
Akron,OH
Summary
Dynamic and reliable professional with a proven track record at Walmart as a Personal Shopper, excelling in customer service and attention to detail. Adept at optimizing delivery routes and enhancing customer satisfaction through timely, accurate order fulfillment. Strong decision-making skills and a commitment to continuous improvement drive exceptional results.
Knowledgeable [Desired Position]. Possesses valuable experience in delivering personalized shopping experiences and exceeding client expectations. Demonstrated strong communication and organizational skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
14
14
years of professional experience
Work History
Personal Shopper
Walmart
08.2024 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Delivery Driver
DoorDash
03.2022 - 07.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Delivery Driver
Jimmy John's
10.2011 - 03.2022
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Verified accuracy of all deliveries against order forms.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
Education
High School Diploma -
Lake High School
Uniontown, OH05-1982
Skills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Upbeat and outgoing attitude
- Payment processing
- Verifying order accuracy
- Online order processing
- Verbal and written communication
- Delivery organization
- Delivery procedures
- Teamwork and collaboration
- Problem-solving
- Excellent communication
- Multitasking
- Cash handling
- Food safety and sanitation
- Teamwork
- Written communication
- Problem-solving abilities
- Reliability
- Continuous improvement
- Adaptability
Accomplishments
- Maintained consistent and on-time delivery record with [Number]% of all orders arriving on time or ahead of schedule.
Timeline
Personal Shopper
Walmart
08.2024 - Current
Delivery Driver
DoorDash
03.2022 - 07.2024
Delivery Driver
Jimmy John's
10.2011 - 03.2022
High School Diploma -
Lake High School
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