Obtain a professional and challenging opportunity that will utilize my expertise while challenging my professional and personal growth.
Overview
25
25
years of professional experience
Work History
National Sales Support
Paylocity
Lake Mary, FL
05.2022 - Current
Set FTA's 120% year-to-date goal. Salesforce and outlook, work with Sales Executives, goal driven
make daily outbound calls and set weekly appointments
contact potential clients to help key decision makers modernize and improve their workplace through our industry-leading technology
Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
ability to manage multiple tasks
handles objections, use sales techniques to align our solutions to an organization’s needs
Used critical thinking to break down problems, evaluate solutions, and make decisions.
Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
B2B Sales Call Agent
Telvista
Remote
11.2000 - 05.2022
Handle both inbound and outbound sales calls with professionalism, enthusiasm, and confidence.
Prospect, qualify, and close new business accounts for insurance and equipment coverage.
Build and maintain a pipeline of potential business clients through cold calling, follow-ups, and relationship management.
Effectively communicate product features, pricing, and value propositions to decision-makers.
Manage and track all leads, opportunities, and sales activities within Salesforce CRM.
Meet and exceed daily, weekly, and monthly sales targets.
Collaborate with the sales leadership team to develop strategies that maximize revenue and client retention.
Maintain strong product knowledge to confidently answer questions and overcome objections.
Deliver a top-tier customer experience while driving measurable business results.
Freight Broker
League logistics
Orlando, FL
09.2019 - 09.2020
Averaged 70 outbound calls daily to potential customers to move their freight, called on carriers to schedule pickups and deliveries.
Managed freight logistics operations to optimize shipment schedules and reduce delays.
Negotiated contracts with transportation providers, ensuring competitive rates and reliable service.
Monitored market and negotiated rates based on trends.
Developed strong relationships with carriers and shippers, fostering trust and loyalty.
Sales Representative
DIVERSANT, LLC
Indianapolis, IN
03.2018 - 03.2019
Sales / Customer Service - took inbound calls assisting individuals with their accounts.
Provided excellent customer service and advised clients with an action plan for the growth and success of their business.
Provided detailed product knowledge and support to assist customers in making informed purchasing decisions.
Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Streamlined sales process, reducing time from lead to close.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
ISR
Indianapolis, IN
11.2015 - 01.2017
Building and maintaining a healthy pipeline to achieve and exceed monthly quota
Uncovering client needs, offering appropriate solutions, negotiating price and closing accounts on the phone, attaining a minimum of 100% of assigned revenue goal monthly through a high level of business development activity (40-50 outbound calls daily and other KPI's) Moving customer or prospect towards commitment and closing deals while exceeding customer expectations, conducting tailored, web-based presentations of Careerbuilder.com products over the phone with clients, managing the creation of print display ads in Gannett newspapers. Growing existing client base and generating new revenue
Advertising Sales Consultant
Angie's List
Indianapolis, IN
01.2014 - 10.2015
responsible for the business-to-business sales process.
Providing Service Providers (SP) with estimates of advertising products and services - to include building competitive packages and solutions.
Calling eligible service providers in an outbound call center environment
maintaining current clients with information related to advertising.
Cultivating relationships via phone and written email correspondence, while overcoming ongoing objections.
Processing correspondence and paperwork related to accounts. Informing customers of advertising artwork.
Preparing promotional plans, sales literature, media kits and sales contracts. Recommending advertising solutions based on Service Provider needs.
Exceeding sales targets monthly, Introducing SPs to other Angie's List programs such as e-commerce 1, Maintaining your pipeline and activities through Sales Force /CRM.
Recruiter
Professional Data Dimensions
Indianapolis, IN
01.2009 - 12.2013
located companies that need IT, Healthcare Corporate, and Manufacturing recruiting services
Upon establishing relationships with those who need recruiting services, solicited businesses by networking/requesting referrals.
developed strategies and improvements for their hiring process.
understood their company policies and procedures, as well as any governmental guidelines and laws that must be followed prior to the hiring of job applicants.
Created a pool of candidates through job fairs, social networking, community organizations, internet data mining and media channels.
Proceeded with the identification of potential candidates through screening and interviewing of pool of applicants.
Completed job applicant background checks and other pre-employment screening procedures.
Kept in touch with potential candidates, assisting and providing them with guidance with their job search.
negotiation of salaries between the hiring company and the job candidate.
Education
Associate in finance marketing advertising -
Le Moyne-Owen College
Memphis, TN
06-1985
Skills
Computer Savvy, Microsoft Excel, Word, Analytics, Boolean search, Sales, Cold Calling
Screening (10 years)
Interviewing (5 years)
Taleo
Sales Force 15 years
ATS (10 years)
Data Mining (10 years)
PeopleSoft (4 years)
CRM Software (10 years)
HR Sourcing (10 years)
Workday (4 years)
Data Warehouse
Human Resources Management (4 years)
Underwriting (5 years)
Branding (5 years)
Timeline
National Sales Support
Paylocity
05.2022 - Current
Freight Broker
League logistics
09.2019 - 09.2020
Sales Representative
DIVERSANT, LLC
03.2018 - 03.2019
ISR
11.2015 - 01.2017
Advertising Sales Consultant
Angie's List
01.2014 - 10.2015
Recruiter
Professional Data Dimensions
01.2009 - 12.2013
B2B Sales Call Agent
Telvista
11.2000 - 05.2022
Associate in finance marketing advertising -
Le Moyne-Owen College
Awards
ISR, January 2016, Awarded - ISR of the month 8 out of 12 months in Louisiana which was had not been done in 24 months (about 2 years).
Assessments
Sales: Influence & Negotiation — Proficient
May 2020
Persuading reluctant customers to buy products or services and influencing and negotiating with customers to meet sales goals.
Full results: https://share.indeedassessments.com/share_to_profile/66f9b495e7a0f727253915617a2805cceed53dc074545cb7
Verbal Communication — Familiar
August 2019
Speaking clearly, correctly, and concisely.
Full results: https://share.indeedassessments.com/share_to_profile/b7d52144230d1931943f6398d2d8405deed53dc074545cb7
Sales Fit — Proficient
Assesses personality traits that are important for sales roles. Full results: https://share.indeedassessments.com/share_to_profile/f9f9fcc407f2578c255bf3c2d99f894ceed53dc074545cb7
Indeed, Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.