Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
12
12
years of professional experience
Work History
Operations Manager
Defense Health Agency
12.2017 - 05.2020
Supervised operations staff and kept employees compliant with company policies and procedures.
Developed systems and procedures to improve operational quality and team efficiency.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Introduced new methods, practices, and systems to reduce turnaround time.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Assistant Director Public Health Practicum
New York Medical College
04.2013 - 05.2014
Facilitated communication between academic advisors, internship preceptors, school administrators, and students.
Maintained program data database and utilized for statistical analysis.
Integrated goals and priorities into executable training plans.
Administered public health internship program.
Assistant Director of Community Outreach
Childrens' Environmental Health Center
04.2013 - 05.2014
Prepared community health education materials.
Attended community meetings and fostered collaborative relationships.
Identified and attained health promotion materials for outreach events.
Assisted in grant funding applications.
Field Interviewer
National Opinion Research Center
03.2010 - 09.2010
Conducted interviews with participants to assess eligibility.
Tracked key dates and deadlines and maintained specific personnel lists.
Promptly corresponded with applicants and coordinated and conducted interviews.
Coded data from participant interviews.
Kitchen Manager
La Pain Quantidon
10.2008 - 09.2009
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Motivated staff to perform at peak efficiency and quality.
Education
MPH - Environmental Health
New York Medical College
Valhalla, NY
05.2013
Bachelor of Arts - Political Communication
University of Rhode Island
Kingston, RI
05.2009
Skills
Program Administration
Data Archiving
Employee Motivation
Policies and Procedures Implementation
Multidisciplinary Collaboration
Cross-Functional Communication
Schedule Management
Process Improvement Strategies
Health and Safety Compliance
Workflow Optimization
Organizational Management
Publications
"Combat medic testing of a novel monitoring capability for early detection of hemorrhage" Journal of Trama and Acute Care Surgery Aug, 2020
"Comparison of Army, Navy, and Air Force Emergency Medical Technician Candidates' Performance on the National Certification Exam." MHSRS 2018 Poster Presentation
"Evaluating practice of behaviors that protect against Lyme disease in populations at high risk of exposure." APHA 2014 Annual Meeting & Exposition
"Building a bridge to empower students through professional practice." APHA 2014 Annual Meeting & Exposition
"Building strategic connections without borders to enhance population health equity." APHA 2014 Annual Meeting & Exposition
"Sexual and reproductive health for women of all ages: a global perspective." APHA 2014 Annual Meeting & Exposition
"Women's health and human rights: is it a missing link." APHA 2014 Annual Meeting & Exposition
Lead HR Specialist at Civilian Human Resources Agency - Defense Health Agency (DHA)Lead HR Specialist at Civilian Human Resources Agency - Defense Health Agency (DHA)
Clinical Training Program Operations Manager at Department of Defense, Defense Health Agency (DHA), J7/Education & Training DirectorateClinical Training Program Operations Manager at Department of Defense, Defense Health Agency (DHA), J7/Education & Training Directorate
Licensed Practical Nurse (LPN) at Department of Defense – Defense Health AgencyLicensed Practical Nurse (LPN) at Department of Defense – Defense Health Agency