Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
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Gregory Parker

AUSTIN,TX

Summary

Dynamic Waiter experienced in FOH and BOH functions. Engaging communicator with exceptional customer service and food-handling skills. Skilled in memorizing menu items and taking accurate drink and food orders. Dedicated Server Trainer enthusiastic about assisting many students to develop top-notch knowledge and skills in restaurant experience. Motivational and engaging leader with 20+ years of hospitality industry experience. Advanced skills in planning, organizing and prioritizing work. A very quick learner with new systems and proficiency with many standard systems such as Ahola, Toast, and many others.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Server

County Line BBQ
Austin, TX
09.2023 - 12.2023
  • Provided exceptional service to high volume of daily customers.
  • Prepared salads, appetizers, and garnishes to assist kitchen staff.

Server Trainer and Bartender

Lupe Tortilla
Austin, TX
09.2022 - 10.2023
  • Performed continuous reviews of wait staff and provided feedback directly to team members as well as managers.
  • Provided one-on-one support to ensure successful completion of training objectives.
  • Monitored performance of trainees throughout the course duration to identify areas for improvement.

Head Server

Hell or High Water Brewing
Liberty Hill, TX
10.2019 - 01.2023
  • Performed continuous reviews of wait staff and provided feedback directly to team members as well as managers.
  • Monitored performance of trainees throughout the course duration to identify areas for improvement.
  • Instructed new staff members on food handling procedures and service techniques.

Head Server

Shack 512
Volente, TX
03.2015 - 11.2022
  • Designed schedules for front of house employees, adapting plans based on seasons, days and employee availability.
  • Worked with management to coordinate special functions and events.
  • Explained daily specials and made recommendations upon request.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.

Server

Mellow Mushroom
Austin, TX
01.2014 - 03.2015
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Addressed complaints to kitchen staff and served replacement items.

Server/Bartender

Lindie Marie's Steakhouse
Cave Spring, GA
05.2013 - 01.2014
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.

Education

Associate of Science - Accounting and Finance

Georgia Highlands College
Rome, GA

Skills

  • Table Bussing
  • Safe Food Handling
  • Supply Restocking
  • Order Management
  • Food Running
  • Guest Engagement
  • Beverage Preparation
  • Table Setting
  • High-Volume Dining
  • Check Payment Processing
  • Guest Seating
  • Menu Presentation
  • Food Safety Understanding
  • Banquet Coordination
  • Liquor, Wine, and Food Service

Affiliations

  • Learning new things.
  • I enjoy watching and participating in many different sports.
  • I love to be outdoors. Anything from boating to gardening.

Accomplishments

  • Eagle Scout
  • All-state football player

Certification

  • TABC
  • Food Handlers

References

References available upon request.

Timeline

Server

County Line BBQ
09.2023 - 12.2023

Server Trainer and Bartender

Lupe Tortilla
09.2022 - 10.2023

Head Server

Hell or High Water Brewing
10.2019 - 01.2023

Head Server

Shack 512
03.2015 - 11.2022

Server

Mellow Mushroom
01.2014 - 03.2015

Server/Bartender

Lindie Marie's Steakhouse
05.2013 - 01.2014

Associate of Science - Accounting and Finance

Georgia Highlands College

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Gregory Parker