Gregory Russell
New York,NY
Summary
Dynamic and detail-oriented professional transitioning from NYC to San Francisco, seeking an Executive Assistant role in the tech industry. With extensive experience managing intricate schedules, projects, and teams in the fashion industry, I am well-prepared to bring my organizational expertise to a new chapter in tech. My passion lies in providing exceptional support to celebrities, executives, and high-profile individuals, ensuring their success through seamless coordination and dedicated assistance.
Overview
9
9
years of professional experience
Work History
Senior Personal Shopping Manager
Threads Styling
08.2023 - 08.2024
- Led the US, which was the top performing region and consisted of 25 employees including assistants, personal shoppers, logistics, and order management.
- Organized and supported global events in cities such as Dubai, London, Toronto, Los Angeles, New York City, The Hamptons, Dallas and Miami.
- Led and drove the internal affiliate program, Threads Connect US, which made up 25% of the US business and consisted of over 300 external shoppers, stylists and tastemakers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Established team priorities, maintained schedules and monitored performance.
Manager, US & Threads Connect
Threads Styling
01.2023 - 08.2023
- Lead a team of 8 US shoppers and assistants to reach targets and setup path for individual growth
- Introduced new scheduling processes that improved task management and communication within the team, driving efficiency and ensuring timely achievement of our goals
- Drove growth of the internal affiliate stylist program, Threads Connect US, and lead the inbound team that supports revenue
- Steer vision and expansion of Threads Connect US, including but not limited to onboarding new affiliates, conducting training, and developing shoppers to support inbound sales
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Manager, Affiliate Sales & Growth
Threads Styling
06.2021 - 01.2023
- Focused on onboarding and converting over 300 affiliate stylists while partnering with the team to drive strategies and tactics to secure sales and retention.
- Partnered with the GM to introduce value and add tools to fast-track migrating business to the Threads platform.
- Managed global events and training sessions, ensuring affiliates are fully integrated and equipped to contribute to the company's success.
- Accomplished multiple tasks within established timeframes.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Moda Network Manager in Client Experience
Moda Operandi
01.2017 - 06.2021
- Started at Moda on the client services team from 2017-2018 to to ensure all clients were supported thoroughly and had a luxury experience while shopping with Moda.
- During 2018, I supported an internal personal shopper with fittings, appointments, admin and fashion show logistics.
- At the end of 2018, I collaborated with the Director of Growth to manage and expand the affiliate stylist program, turning it into a $6M+ revenue driver and Moda's top revenue generator to this day.
- Led a global team of over 300 stylists, driving sales by identifying key affiliates, tastemakers, and corporate partners.
- Worked closely with VIPs and celebrities, managing styling pulls, and delivering exceptional service to high-end clients, boosting retention and conversion.
- Streamlined network operations by consolidating multiple platforms into a unified management system.
- Mentored junior team members in networking concepts, best practices, and troubleshooting methodologies.
Styling - Lady Gaga
Brandon Maxwell
12.2015 - 01.2017
- Assisted on Lady Gaga's fashion team under the direction of Brandon Maxwell and Sandra Amador
- Supported various events including but not limited to: The Met Gala, awards season, American Horror Story, Joanne album press circuit and tour
- Collaborated with team members to develop innovative styling concepts for runway shows, contributing to the overall success of the event.
- Conducted thorough research on seasonal trends and styles to provide informed guidance on wardrobe updates for clients.
- Identified areas of improvement within existing styling procedures, proposing actionable solutions that led to more streamlined operations.
- Effectively managed inventory and maintained an organized workspace, ensuring efficient workflow during high-pressure situations.
- Supported lead stylist during fittings, alterations, and wardrobe selections, ensuring a seamless process for clients.
Education
Bachelor of Science - Public Relations And Organizational Communication
State University of New York At Plattsburgh
Plattsburgh, NY12.2014
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Staff Management
- Strategic Planning
- Cross-Functional Teamwork
- Staff Development
- Project Management
- Schedule Preparation
- Business Administration
Timeline
Senior Personal Shopping Manager
Threads Styling
08.2023 - 08.2024
Manager, US & Threads Connect
Threads Styling
01.2023 - 08.2023
Manager, Affiliate Sales & Growth
Threads Styling
06.2021 - 01.2023
Moda Network Manager in Client Experience
Moda Operandi
01.2017 - 06.2021
Styling - Lady Gaga
Brandon Maxwell
12.2015 - 01.2017
Bachelor of Science - Public Relations And Organizational Communication
State University of New York At Plattsburgh
Similar Profiles
Francesca SimeoneFrancesca Simeone
Shampoo Technician at Anthony’s Hair StylingShampoo Technician at Anthony’s Hair Styling
Jayme BochyJayme Bochy
Hair Stylist at Static Styling SalonHair Stylist at Static Styling Salon
Satin TrevinoSatin Trevino
Salon Director at R/R Styling StudioSalon Director at R/R Styling Studio