Gregory Zuehlke
Medina,OH
Summary
Resilient professional in emergency response, known for high productivity and efficiency in completing critical tasks. Skilled in fire suppression, emergency medical services, and hazardous materials management. Excel at teamwork, decision-making under pressure, and communication, ensuring optimal outcomes in demanding situations. Eagle Scout and member of Scouting's National Honor Society, the Order of the Arrow.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Firefighter/Paramedic
Erhart/York Township Fire Department
Medina, OH
04.2021 - Current
- Assisted in responding to emergency calls, assessing situations, and providing necessary medical aid.
- Monitored weather conditions for potential threats such as wildland fires or flash flooding.
- Participated in training drills and exercises to maintain proficiency in fire suppression tactics.
- Checked smoke alarms and carbon monoxide detectors in residences and businesses.
- Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
- Developed strong rapport with other medical professionals to foster quality and efficient patient care.
- Remained level-headed and proactive during emergency situations.
- Assessed patients and environment, administered CPR and stabilized patients for transport to hospital.
- Evaluated patients' medical status and monitored vital signs during transit.
- Explained each step of treatment to conscious patients to reduce fear and invoke calm.
Customer Service Desk Associate
The Home Depot
Medina, OH
01.2021 - 09.2023
- Work with customers and fellow Associates to solve problems
- Working with other departments within the store to create and deliver online orders
Shift Lead Manager
Dan's Dogs Hot Dog Diner
Medina, OH
09.2016 - 03.2020
- Utilizing interpersonal communication skills to enhance customer experience and add value to each interaction.
- Working under pressure and duress very successfully as well as leading others through management.
- Having a very high rapport with customers and the community. Very friendly and focused in the workplace.
- Managing the cash register and money after every shift.
- Very versatile being able to serve and prepare food while managing the store.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Developed team communications and information for bettering the workplace and employees.
- Provided supportive link between external customers and internal operations.
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
- Created new meals, and outlined steps and training staff on correct preparation.
Education
Some College (No Degree) - EMT/Paramedic
Lorain County Community College
Elyria, OHSome College (No Degree) - Ohio Firefighter 1
Medina County Career Center
Medina, OHSkills
- New product introductions strategies
- Cost reduction and containment
- Interpersonal communication
- Business planning
- Customer service
- Workplace adaptability
- Critical thinking
- Product knowledge
- Management
- Decision making
- Leadership
- Cooperative relationships
- Public assistance and support
- Medical team collaboration
- Firefighting activities
- Rescue equipment proficiency
- Fire containment
- Conditions assessment
Affiliations
- Boy Scouts of America
Accomplishments
- Eagle Scout.
- Member of the Order of the Arrow.
- One year of Medina County Career Center Public Safety training.
- Five continuous years of occupation at a work place.
Certification
- BLS CPR Certified
- OSHA 10-Hour Occupational Hazard and Safety Certification
- ACLS and PALS Certification
- HAZMAT Operations Certification
Timeline
Firefighter/Paramedic
Erhart/York Township Fire Department
04.2021 - Current
Customer Service Desk Associate
The Home Depot
01.2021 - 09.2023
Shift Lead Manager
Dan's Dogs Hot Dog Diner
09.2016 - 03.2020
Some College (No Degree) - EMT/Paramedic
Lorain County Community College
Some College (No Degree) - Ohio Firefighter 1
Medina County Career Center