Gregory Joseph Racine
Boston,Massachusetts
Summary
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
4
4
years of professional experience
Work History
Team Leader
Nespresso
08.2021 - Current
- Assist associates with escalations, and transaction errors, and guide them with daily tasks
- Opening and closing the store, completing various day-to-day forms, cash counts, and knowledge gathering
- Train associates on new sales techniques and oversee progress
- Organize and verify store inventory monthly to verify correct items are in the store
- Assist in the improvement of sales techniques leading to an increase of 1.8 million net sales in 2021
- Fresh Start the Moving Crew
Marketing Assistant
11.2020 - 07.2021
- Assist with expanding marketing by reaching out to high-profile customers, creating of new backlinks, and other marketing materials.
Crew Lead/Managerial Assistant
06.2020 - 07.2021
- Delegate workload to crew to maximize the efficiency of the job to cut costs
- Assist with timesheets, customer payments, and scheduling
- The sale of furniture given to the company by customers
- Up-sale of supplies to customers for their move.
Sales Representative
Northampton Volkswagen
06.2019 - 11.2019
- Assist prospects in purchasing new and used vehicles
- Follow new leads through CRM, social media, and cold calls
- Continuously, follow up on customers to assure satisfied purchases and fix various product or purchasing problems.
Education
Holyoke Community College
BBA - Marketing and Global Business
Suffolk University
Boston, MA12.2023
Skills
- Staff Training
- Collaborative Environments
- Overseeing Daily Activities
- Attention to Detail
- Evaluating Employee Work
- Critical Thinking
- Problem-Solving
- Multitasking Abilities
Timeline
Team Leader
Nespresso
08.2021 - Current
Marketing Assistant
11.2020 - 07.2021
Crew Lead/Managerial Assistant
06.2020 - 07.2021
Sales Representative
Northampton Volkswagen
06.2019 - 11.2019
Holyoke Community College
BBA - Marketing and Global Business
Suffolk University
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