Gregory Scott Dempsey
Oxford,AL
Summary
Professional Bilingual Supervisor with strong focus on team collaboration and achieving results. Skilled in staff management, conflict resolution, and performance optimization. Adept at adapting to changing needs and ensuring effective communication across multiple languages. Reliable and driven to deliver impactful outcomes.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Administrative Bilingual Supervisor
New South Express
04.2023 - 10.2024
- Established clear expectations for each team member''s role in the project process, resulting in more efficient work distribution among the group.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Bilingual Staff Trainer
New South Express
04.2022 - 04.2023
- Developed a positive learning environment, fostering open communication and active participation from trainees.
- Offered specific training programs to help workers maintain or improve job skills.
- Monitored, evaluated and recorded training activities and program effectiveness.
- Designed and conducted training sessions to enhance perception and decision making skills.
- Distributed training surveys to determine participant training satisfaction levels.
- Led training programs to foster teamwork, adaptability, and resilience among participants.
- Maintained up to date and accurate record of trainee progress and achievements.
- Conducted training sessions following established curriculum.
- Trained employees on SOP's company policies and safety measures.
- Identified workers struggling with concepts and discussed learning needs with supervisors.
- Observed, evaluated and improved training courses to meet changing employee needs.
Section Leader
New South Express
02.2017 - 04.2022
- Collaborated with management to develop strategic plans that aligned with company objectives.
- Delegated tasks appropriately to ensure optimal utilization of team member skills and capabilities.
- Supervised, encouraged and evaluated cross-functional teams by coaching and empowering team members to meet production goals.
Talladega County Drug Task Force, State of Alabama
State of Alabama
06.2006 - 02.2015
- Oversaw proper collection, preparation and handling of evidence in criminal cases.
- Monitored work of subordinate officers to help each perform job duties.
- Put emergency procedures in place and trained subordinates to handle unexpected situations.
- Analyzed inquiries and complaints to resolve issues or recommend corrective action.
- Trained staff in proper police procedures to offer best support to criminal cases and avoid legal issues.
- Investigated incidents to determine need for further intervention and protective actions.
- Maintained strong local community outreach to improve success of departmental strategies.
- Handled complete documentation function, including preparation and maintenance of paperwork, documents, records, forms, and reports.
- Reviewed case writeups to identify weaknesses and support prosecution of crimes.
- Led investigations to collect evidence and determine validity of crime allegations.
Education
High School Diploma -
Munford High School
Munford, AL05-1985
Skills
- Team Management
- Employee Training
- Task Delegation
- Staff Development
Certification
- OSHA Certified
- [State] Driver's License
- Forklift Certification
Languages
Spanish
Native or Bilingual
Timeline
Administrative Bilingual Supervisor
New South Express
04.2023 - 10.2024
Bilingual Staff Trainer
New South Express
04.2022 - 04.2023
Section Leader
New South Express
02.2017 - 04.2022
Talladega County Drug Task Force, State of Alabama
State of Alabama
06.2006 - 02.2015
- OSHA Certified
- [State] Driver's License
- Forklift Certification
High School Diploma -
Munford High School
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