Greislys Morillo Villalba
West Jordan,UT
Summary
Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Bilingual Patient Advocate
Elevate PFS Holding Inc
South Jordan, UT
07.2023 - 11.2023
- Informed patients about their rights under HIPAA regulations.
- Assisted with the completion of insurance paperwork for patient coverage.
- Advised on available resources such as financial assistance programs or home care options.
- Obtained informed consent and payment documentation from patients and filed in system.
- Ensured that all necessary documents were signed prior to any procedure being performed.
- Researched and responded to inquiries from clients regarding Medicaid coverage and benefits.
- Assisted clients with Medicaid applications and renewals, answering questions and providing guidance throughout the process.
- Answered 20 calls per shift to assist with customer questions and concerns.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Delivery Associate
All In Delivery Partners, Amazon DSP
Daybreak, UT
04.2023 - 06.2023
- Ensured proper care in the handling of packages to avoid damage during transit.
- Assisted with unloading product from truck as needed upon delivery to customer's location.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Scanned inbound and outbound packages to sort for destination.
- Notified customers prior to arrival of goods or services at their locations.
- Communicated effectively with dispatch regarding delivery progress and route detours.
- Maintained cleanliness of vehicle interior and exterior.
- Delivered packages safely and timely to designated addresses within assigned territory.
Education
High School Diploma -
Santa Maria Goretti
Venezuela07.2014
Bachelor of Arts - Architecture
University of Rafael Urdaneta
VenezuelaSkills
- Microsoft Word
- Friendly, Positive Attitude
- Computer Skills
- Customer Relations
- Customer Service
- Teamwork and Collaboration
- Medicaid Knowledge
- Excellent Communication
- Attention to Detail
- Call Handling
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Bilingual Patient Advocate
Elevate PFS Holding Inc
07.2023 - 11.2023
Delivery Associate
All In Delivery Partners, Amazon DSP
04.2023 - 06.2023
High School Diploma -
Santa Maria Goretti
Bachelor of Arts - Architecture
University of Rafael Urdaneta
Similar Profiles
Shawanda MackShawanda Mack
Claims Representative at Elevate PFSClaims Representative at Elevate PFS
Geetha KuppaniGeetha Kuppani
Managed Care Appeals Analyst at ELevate PFS holdingsManaged Care Appeals Analyst at ELevate PFS holdings
Ida Marie FerreyraIda Marie Ferreyra
Patient Advocate at Elevate PFSPatient Advocate at Elevate PFS
Katelyn PerryKatelyn Perry
House Cleaning at Jill EryingHouse Cleaning at Jill Erying
Tiffany LloydTiffany Lloyd
Technical Support Agent at IdentrustTechnical Support Agent at Identrust