Greta McDole
Summary
Highly adaptable operations and administrative professional with experience in logistics coordination, scheduling, client relations, compliance documentation, and fast-paced team environments. Skilled in managing sensitive information, multitasking under pressure, coordinating daily operations, and maintaining strong communication across departments. Proven ability to learn new systems quickly, provide exceptional customer service, and support efficient workplace operations in medical, office, and logistics settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Operations & Safety Coordinator
Mystic Whaler
Santa Barbara
11.2024 - 05.2026
- Supported daily operational scheduling, documentation, and safety compliance procedures for educational charter programs.
- Maintained detailed logs, inspection records, and operational reports with strong attention to accuracy and organization.
- Assisted with leadership responsibilities including scheduling coordination, customer interaction, and operational support.
- Worked closely with teams and guests to provide a safe, organized, and professional environment.
- Demonstrated strong communication skills and adaptability in high-responsibility settings.
- Conducted safety training sessions for crew members and staff.
- Monitored compliance with safety regulations and industry standards.
- Performed daily workplace inspections to identify potential hazards and corrective action plans.
Operations Specialist / 100 Ton Captain
SoCal Ship Services
San Pedro
02.2023 - 01.2026
- Coordinated operational support activities while ensuring compliance with safety and procedural standards.
- Performed detailed inspections, maintained documentation, and supported daily workflow operations.
- Assisted with team coordination and communication in fast-paced environments requiring strong organizational skills.
- Built experience handling time-sensitive responsibilities while maintaining professionalism and accuracy.
- Streamlined communication between departments to improve operational efficiency.
- Developed and maintained an efficient process for tracking inventory levels, ensuring accuracy of data.
- Coordinated logistics and distribution operations to optimize delivery times.
Operations Coordinator & Dispatcher
Petroleum Services & Consulting
Goleta
04.2025 - 10.2025
- Coordinated daily transportation schedules, crew logistics, and operational communications in a fast-paced environment.
- Managed scheduling changes, maintained operational records, and ensured timely communication between departments and field personnel.
- Handled sensitive documentation, organized logistics data, and maintained accurate records for daily operations.
- Supported transportation and compliance needs while prioritizing efficiency, organization, and professionalism.
- Developed strong multitasking and problem-solving skills while managing multiple priorities simultaneously.
- Managed scheduling and logistics for field team activities and site visits.
- Facilitated communication between clients, consultants, and contractors to streamline processes.
- Organized training sessions for new team members on operational procedures and tools.
- Implemented process improvements to enhance workflow efficiency within the operations team.
Senior Deckhand & Event Operations Coordinator
Waterways Cruises and Events
Seattle
04.2021 - 01.2023
- Managed guest services, event coordination, scheduling support, and team operations during large-scale events.
- Oversaw operational organization, staff coordination, and customer experience in high-volume environments.
- Maintained detailed event records, manifests, and inventory coordination with strong attention to detail.
- Created a positive, organized, and professional environment for guests and staff members.
- Monitored weather conditions to assist in safe operation of cruise schedules.
- Provided exceptional customer service, addressing passenger inquiries and needs promptly.
- Responded quickly in emergency situations by providing first aid or other assistance.
Education
GED -
Freedom Project Academy
Professional Licensing & Safety Certifications -
Compass Courses Maritime Institute
Skills
- Administrative Support & Office Operations
- Proficient in Google Workspace
- Scheduling Systems
- Data Entry and Record Keeping
- Team Leadership & Staff Coordination
- Inventory & Operations Support
- Logistics Coordination
- Documentation Management
- Safety Compliance and Problem Solving
- Customer Support Systems
Certification
- CPR & First Aid Certified
- Basic Life Saving (BLS)
- Commercial Driver License (CDL)
- OSHA 40 Hour HAZWOPER
- H2S Awareness
- Benzene Awareness
Timeline
Operations Coordinator & Dispatcher
Petroleum Services & Consulting
04.2025 - 10.2025
Operations & Safety Coordinator
Mystic Whaler
11.2024 - 05.2026
Operations Specialist / 100 Ton Captain
SoCal Ship Services
02.2023 - 01.2026
Senior Deckhand & Event Operations Coordinator
Waterways Cruises and Events
04.2021 - 01.2023
GED -
Freedom Project Academy
Professional Licensing & Safety Certifications -
Compass Courses Maritime Institute