Greta Sorenson
Stillwater,Minnesota
Summary
Dependable Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
4
4
years of professional experience
Work History
Server
Acapulco Mexican Grill
08.2019 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
University of Iowa
Iowa City, IA05.2026
Skills
- Food Delivery
- Order Management
- Beverage Preparation
- Interpersonal Skills
- Strong Work Ethic
- Exceptional Customer Service
- Positive Attitude
- Staff Training
Timeline
Server
Acapulco Mexican Grill
08.2019 - Current
University of Iowa
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