Greta Thornton
Chippewa Falls,WI
Summary
Proactive and highly motivated team player with excellent organization skills and ability to prioritize patient needs. Passionate and hands-on learner eager to provide patient care in support of RNs and dedicated healthcare leadership teams.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Micon Cinemas
Chippewa Falls, WI
04.2021 - Current
- Developed positive relationships with customers through friendly interactions.
- Maintained a high level of professionalism when dealing with difficult customers.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
Education
High School Diploma -
McDonell High School
Chippewa Falls, WI05-2023
Some College (No Degree) - Pre-Nursing Studies Studies
University of Wisconsin - La Crosse
La Crosse, WISkills
- Complaint resolution
- Inbound and Outbound Calling
- Courteous demeanor
- Customer Relations
- Problem-solving abilities
- Prioritization
- Detail Oriented
- Effective Communication Skills
Certification
- Certified Nursing Assistant (2024)
- Basic Life Support, American Red Cross (2024)
- First Aid/CPR/AED, American Red Cross (2024)
Timeline
Customer Service Representative
Micon Cinemas
04.2021 - Current
High School Diploma -
McDonell High School
Some College (No Degree) - Pre-Nursing Studies Studies
University of Wisconsin - La Crosse
Similar Profiles
Charles BoydCharles Boyd
Product Support Sales Representative at MiconProduct Support Sales Representative at Micon
Saurabh KumarSaurabh Kumar
Area Manager at Micon automation system pvt ltdArea Manager at Micon automation system pvt ltd
Cassidy RackliffeCassidy Rackliffe
Movie Theater Employee at Spotlight Cinemas/Black Bear CinemasMovie Theater Employee at Spotlight Cinemas/Black Bear Cinemas