Gretchen Brady
California,MD
Summary
As a dynamic Shift Leader at Coldstone Creamy with a proven track record in team collaboration and customer service excellence. Skilled in cash handling and safety compliance, I provide a positive work environment while resolving issues effectively. My motivational leadership style enhances team performance and drives individual growth, ensuring operational success.
Additionally, I am an energetic Assistant Volleyball Coach versed in training and development strategies to transform athlete performance. Well-developed communication and problem-solving abilities. I promote positive, working relationships with athletes and parents/guardians.
Overview
3
3
years of professional experience
Work History
Shift Leader
Coldstone Creamy
California, MD
02.2023 - 08.2025
- Trained new employees and delegated daily tasks and responsibilities.
- Ensured compliance with health and safety regulations during shift operations.
- Maintained cleanliness and organization of work areas to promote efficiency.
- Collaborated with team members to create a positive work environment and enhance morale.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Women's Volleyball Assistant Coach
Sportime
Bethpage, NY
11.2025 - Current
- Provided individual feedback to athletes, fostering personal growth and development.
- Organized team practices, ensuring efficient use of time and resources.
- Developed strong relationship with players to assist in reaching goals, build trust and rapport.
Education
No Degree -
Adelphi University
Garden City, NY05-2029
High School Diploma -
Leonardtown High School
Leonardtown, MD05-2025
Skills
- Verbal and written communication
- Safety awareness
- Motivational leadership style
- Positive attitude
- Cash handling
- Problem-solving
Timeline
Women's Volleyball Assistant Coach
Sportime
11.2025 - Current
Shift Leader
Coldstone Creamy
02.2023 - 08.2025
No Degree -
Adelphi University
High School Diploma -
Leonardtown High School