Summary
Overview
Work History
Education
Skills
Timeline
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Gretchen Heine

Pittsburgh,Pennsylvania

Summary

Proven Medical Assistant with a track record of enhancing patient care and streamlining clinical operations at Advanced Dermatology Associates. Skilled in HIPAA compliance and demonstrating exceptional customer service, I have significantly contributed to efficient patient scheduling and direct care. My expertise in medical terminology and procedure assistance ensures high-quality support in fast-paced environments.

Overview

22
22
years of professional experience

Work History

Medical Assistant

Advanced Dermatology Associates
10.2023 - Current
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.

Medical Assistant

UPMC Heart And Vascular Institute
12.2022 - 10.2023
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Completed EKGs and other tests based on patient presentation in office.

Medical Assistant

Bellissimo Plastic Surgery
02.2018 - 10.2022

Assisted with all office visits and procedures.

  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.

Medical Assistant

Retina Vitreous Consultants
01.2008 - 02.2016
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.

Medical Assistant

Drs. Cameron and Murthy, PC
06.2002 - 01.2008
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.

Education

Certified Medical Assistant - Medical Assistant

Western School of Health And Business
Pittsburgh, PA
06.2022

Skills

  • HIPAA Compliance
  • Patient Scheduling
  • Customer Service
  • Medical terminology knowledge
  • Vital Sign Monitoring
  • Direct Patient Care
  • Procedure Assistance
  • Medical Procedures

Timeline

Medical Assistant

Advanced Dermatology Associates
10.2023 - Current

Medical Assistant

UPMC Heart And Vascular Institute
12.2022 - 10.2023

Medical Assistant

Bellissimo Plastic Surgery
02.2018 - 10.2022

Medical Assistant

Retina Vitreous Consultants
01.2008 - 02.2016

Medical Assistant

Drs. Cameron and Murthy, PC
06.2002 - 01.2008

Certified Medical Assistant - Medical Assistant

Western School of Health And Business
Gretchen Heine