Gretchen Lee
Louisburg,KS
Summary
Dedicated and enthusiastic professional fostering a productive work atmosphere that promotes personal and professional development. Demonstrates exceptional verbal and written communication abilities, specializing in customer service. Proficient in utilizing a diverse range of software programs including Microsoft, Teams, HRIS, ATS, and Quickbooks to streamline operations and enhance efficiency.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant Manager
Bath & Body Works
Overland Park, KS, US
11.2023 - Current
- Focused on delivering superior customer service and increasing sales figures.
- Ensured accomplishment of sales plan and payroll.
- Proficiency ensured in interviewing, hiring, onboarding procedures.
- Maintained brand standards.
HR Talent Acquisitions
Hut American, Flynn Restaurant Group
Overland Park, KS, US
01.2022 - 11.2023
- Attract and recruit skilled professionals to enhance organizational performance.
- Delivered outstanding candidate experiences using HRIS and ATS.
- Maximized recruitment efforts using diverse tools such as Indeed, LinkedIn, and Snagajob to identify top talent.
- Visited stores weekly to support with promotional and hiring materials.
- Regularly engage in talent acquisition through job fair attendance.
Team Manager
Panera Bread, Flynn Restaurant Group
Overland Park, KS, US
01.2020 - 01.2022
- Managed cafe operations efficiently, addressing customer queries and issues.
- Executed targeted marketing campaigns for Panera's corporate catering.
- Led organization and dispatch of catering orders to customers.
- Adept at supporting various cafe tasks efficiently.
Office Manager
DML Concrete
Louisburg, KS, US
01.2019 - 11.2023
- Demonstrated proficiency in Microsoft 365 and QuickBooks.
- Facilitated customer scheduling to ensure seamless support.
- Handled billing-related queries and provided solutions promptly.
- Proactively sourced and retrieved materials for assignments.
STEM & Computer Teacher
USD 416
Louisburg, KS, US
08.2012 - 01.2020
- Delivered comprehensive instruction in STEM and computer curriculum for the past three years at Broadmoor Elementary.
- Designed interactive lessons for student engagement each day.
- Partnered with colleagues to enhance curriculum design.
- Supported special education initiatives and student development over a four-year tenure.
- Assisted students in developing essential life skills.
Education
High school diploma -
Shawnee Mission North High School
Mission, KSCollege in Business -
Johnson County Community College
Overland Park, KSSkills
- Management
- Customer Service
- Money Handling
- Sales
- Merchandising
- Project Management
- Presentation Skills
- Performance Management
- HR Sourcing
- Talent Acquisition
- Interviewing
- Employee Orientation
- Curriculum Development
- Administration Experience
- Office Management
Certification
- CPI, Crisis Prevention - deescalation management
- ServSafe
Personal Information
Authorized To Work: US
Timeline
Assistant Manager
Bath & Body Works
11.2023 - Current
HR Talent Acquisitions
Hut American, Flynn Restaurant Group
01.2022 - 11.2023
Team Manager
Panera Bread, Flynn Restaurant Group
01.2020 - 01.2022
Office Manager
DML Concrete
01.2019 - 11.2023
STEM & Computer Teacher
USD 416
08.2012 - 01.2020
High school diploma -
Shawnee Mission North High School
College in Business -
Johnson County Community College