Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gretchen Nevel

Oxford,OH

Summary

Enthusiastic art history student with extensive experience in costumer service and reception. Skilled at problem solving, multitasking, and insuring a premium experience for all visitors. Looking to gain experience in the art industry.

Overview

1
1
year of professional experience

Work History

Front Desk Receptionist

Chicago Yacht Club
03.2022 - 08.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained organized and clean front desk area to create professional and welcoming environment for visitors and employees.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Tracked important information in Microsoft spreadsheets.
  • Corresponded with clients through email, and telephone.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Organized, maintained and updated information in computer databases.
  • Confirmed rental appointments, communicated with members, and updated member records.
  • Trained new team members on company procedures, customer service and issue resolution.

Education

French

Miami University
Oxford, OH
05.2027

High School Diploma -

Beacon Academy
Evanston, IL
06.2023

Skills

  • Customer Assistance
  • Telephone Etiquette
  • Microsoft Office
  • Email Decorum
  • Front Desk Operations
  • Sorting and Labeling
  • Time Management
  • Visitor Check-In
  • Graphic Design

Languages

French
Professional Working

Timeline

Front Desk Receptionist

Chicago Yacht Club
03.2022 - 08.2023

French

Miami University

High School Diploma -

Beacon Academy

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Gretchen Nevel