Gretel Gutierrez
IBC Bank
Pharr,TX
2
Languages
3
years of professional experience
Skilled in customer service, proficiency in problem-solving, communication, and time management. Excel at building customer trust through empathetic listening and accurate solutions to their problems.
Work History
Bank Teller
3 Years 2 Months- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Cross-sold bank products such as savings/checking accounts, credit cards, and referrals to existing customers.
- Assisted customers with basic technical issues related to digital banking platforms.
Education
Bachelor's (In Progress) - English
Skills
Financial product knowledge
Time management proficiency
Reliability and dedication to the team
Complaint handling
Customer engagement
Attention to detail
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Bank Teller
IBC Bank
06.2023 - CurrentRead More
South Texas College
Bachelor's (In Progress) from English
Read More