Medical Assistant - Medical Assistant
Bay Area Medical School
02.2025 - 05.2026
Grethel Perez
Practice coordinator
South San Francisco,CA
Timeline
Practice Coordinator III
UCSF Medical Center
11.2019 - Current
Patient Care Nursing Assistant
UCSF Medical Center
09.2017 - 10.2019
Certified Nursing Assistant - Nursing Assistant
Providence School
02.2013 - 05.2013
Patient Support Assistant
UCSF Medical Center
02.2011 - 08.2017
English Second Language - English Second Language
Skyline College
12.2009 - 05.2026
Work History
Practice Coordinator III
UCSF Medical Center
11.2019 - Current
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Collected room deposits, fees, and payments.
- Answered customer telephone calls promptly and appropriately handled needs.
- Submitted for prior authorization with required documentation to appropriate funding source.
Patient Care Nursing Assistant
UCSF Medical Center
09.2017 - 10.2019
- Recognized patient and family reactions to hospitalization, illness, procedures and staff and initiated supportive measures.
- Offered direct physical care and basic nursing procedures and treatments for patients in stable condition under general supervision of RN.
- Upheld infection control and prevention policies across different patient-facing areas.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Patient Support Assistant
UCSF Medical Center
02.2011 - 08.2017
- Followed sanitary and safety regulations to properly collect and dispose of medical waste.
- Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
- Cleaned, sanitized and moved hospital equipment.
Overview
15
15
years of professional experience
18
18
years of post-secondary education
Education
English Second Language - English Second Language
Skyline College
San Bruno, CA 12.2009 - 05.2026
Certified Nursing Assistant - Nursing Assistant
Providence School
Daly City, CA 02.2013 - 05.2013
Medical Assistant - Medical Assistant
Bay Area Medical School
San Francisco, CA 02.2025 - 05.2026
Skills
- HIPAA compliance
- Excellent customer service and communication/interpersonal skills, both over the telephone and directly
- Pre-authorizations
- Appointment scheduling
- Ability to work with minimal supervision - Ability to use good judgment and work independently, at times under the pressure of deadlines
- Bilingual -Spanish speaker
Summary
Self-motivated administrative professional with efficiency-driven approach to handling administrative and filing needs. Highly organized with good multitasking, prioritization and critical thinking skills. Familiar with managing schedules, coordinating paperwork and serving customer needs.