Gretta Dabagian
SADDLE BROOK,NJ
Summary
Healthcare professional with 27 years of Medical Assistant / Clinical Supervisory/ Management/ Assistant Manager. Solid knowledge of comprehensive medical office procedures and excellent direct patient care skills. Reputation as a self-directed professional with superior problem solving, communication, and management skills. Successful in managing time, prioritizing tasks, and organizing projects to improve the quality of patient care.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Assistant Office Manager
Advanced Cardiology Institute
Fort Lee, NJ
01.2023 - 01.2025
- Assisted in all aspects of daily operations
- Prior authorization (Radiology/Cardiology)
- IV Technician for Echo Bubble Studies
- Scheduled procedures in the hospitals (Cardiac Catheterization, TEE, Cardioversion) and give instructions to the patients.
- Managed patients' inquiries and complaints in a timely manner.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked effectively in team environments to make the workplace more productive.
- Developed a system for tracking inventory and ordering supplies as needed.
- Provided excellent service and attention to patients when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
Lead Medical Assistant/ Stress Test Technician
Advanced Cardiology Institute
Fort Lee, NJ
12.1998 - 01.2023
- Presently my area of work is in the Nuclear Stress test lab area
- Duties included: starting IV's, monitoring patients on treadmill, assessing blood pressure and entering all data into nuclear computer for report
- Also ordering supplies for crash cart as well as nuclear lab, perform nuclear stress tests/ pharmacological stress test, regular exercise stress test, stress echo, informing doctor with EKG changes
- As a lead medical assistant my duties include: ensuring patient comfort and safety, taking vitals, performing EKG, venipuncture, injections, setting and developing Holter monitors as well as BP monitors, perform ABI's and BIO-Z , check Pacemakers, entering data in computer, updating patient information
- Daily follow up of patients on Coumadin with instructions, PT-INR finger stick, setting up home draws for patients
- Lab work consists of running CBC samples with differentials and PT-INR’s
- Taking Pharmacy calls and doing prior authorizations
- Some experience in Billing and Coding as well as in reception area
Education
Registered Nursing Program - Anatomy and Physiology I and II, Bioethics, Fundamentals of Nursing, Basic Microbiology, Introduction to Psychology, Parent/Child Health Nursing, Life Span development, Pharmacology, Mental Health (Clinical)
Holy Name Hospital School of Nursing
Teaneck, NJ01.2004
Certification - Venipuncture/Injections, EKG, Medical Terminology Billing, Transcription
Business Training Institute
Paramus, NJ01.1997
Doctor of Medicine - Veterinary Medicine
Veterinary Institute
Georgia, USSR01.1986
Skills
- Technical skills
- Supervisory skills
- Communication skills
- Organizational skills
- Resourceful
- Energetic
- Competent
- Multi-tasking
- Results oriented
- EPIC EHR
Certification
- Healthcare Provider CPR Certified
- IV Certified
- NJ Licensed Cosmetology
Bi-Lingual
Russian
English
Timeline
Assistant Office Manager
Advanced Cardiology Institute
01.2023 - 01.2025
Lead Medical Assistant/ Stress Test Technician
Advanced Cardiology Institute
12.1998 - 01.2023
Registered Nursing Program - Anatomy and Physiology I and II, Bioethics, Fundamentals of Nursing, Basic Microbiology, Introduction to Psychology, Parent/Child Health Nursing, Life Span development, Pharmacology, Mental Health (Clinical)
Holy Name Hospital School of Nursing
Certification - Venipuncture/Injections, EKG, Medical Terminology Billing, Transcription
Business Training Institute
Doctor of Medicine - Veterinary Medicine
Veterinary Institute