Gretta Reoyo
Cape Coral,FL
Summary
Dedicated and driven with a strong focus on delivering exceptional customer service in high standard environments. Reliable and professional while applying problem solving skills to new scenarios with a positive demeanor.
Specialties include lead operations specialist, strong customer service, client communication, and delivering integrity with excellence.
Overview
2
2
years of professional experience
Work History
Server, Lead Operations Specialist
Jeremiahs Italian Ice
Cape Coral, FL
05.2022 - 02.2024
- Delivered exceptional customer service in a fast-paced environment, ensuring guest satisfaction and loyalty.
- Processed orders efficiently using POS system, maintaining accuracy in transactions and inventory management.
- Collaborated with team members to maintain organization of service area, enhancing operational efficiency.
- Trained new employees on service protocols, fostering a knowledgeable team.
- Enhanced customer satisfaction by providing personalized service.
Education
Associate of Arts - Business And Managerial Economics
Florida SouthWestern State College
Fort Myers, FL05.2028
High School Diploma -
Mariner High School
Cape Coral, FL05.2025
Skills
- Strong work ethic
- Lead Assistant
- Department Coordinator
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server, Lead Operations Specialist
Jeremiahs Italian Ice
05.2022 - 02.2024
Associate of Arts - Business And Managerial Economics
Florida SouthWestern State College
High School Diploma -
Mariner High School