Mason Lozano
Las Vegas,NV
Summary
Hospitality professional with close to two decades of experience across both front-and back-of-house operations, including leadership roles as Executive Pastry Chef and Restaraunt Manager. Strong foundation in culinary arts with a Bachelor's Degree from Johnson & Wales University. Skilled in guest relations, team training, and delivering elevated dining experiences. Seeking to bring polished service, food and wine knowledge, and a guest-first mindset to a fine dining team.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Operations Manager/ Shift Lead/ Trainer/ Server
Lazy Dog Restaurant & Bar
02.2018 - Current
- Advanced through multiple FOH roles, from server to management, leading teams and ensuring guest satisfaction in a high-volume setting.
- Trained staff on hospitality standards, menu knowledge, and service techniques.
- Managed daily floor operations, balancing efficiency with elevated guest experience.
- Cultivated thousands of dollars in monthly associated sales through way of community relations.
- Analyzed and reported on key performance metrics to senior management.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
Server/Executive Pastry Chef
The Committed Pig
05.2015 - 12.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Led the development and execution of a new Pastry Department, including menu creation, procurement strategy, and production operations.
Executive Pastry Chef
The Venetian
03.2013 - 05.2015
- Directed pastry operations for weddings, banquets, and fine dining events.
- Designed and executed plated desserts, cakes, and seasonal menus.
- Trained pastry team in precision, timing, and elevated presentation standards.
Education
Bachelor of Arts - Baking & Pastry Arts
Johnson & Wales University
Providence, RI05-2013
High School Diploma -
Morris County School of Technology
Denville, NJ06-2010
Skills
- Strong work ethic
- Exceptional customer service
- Problem-solving
- Food, wine & pairing knowledge
- Leadership, training & staff development
- Upselling & menu guidance
- POS systems & cash handling accuracy
Certification
- ServSafe Certification
- Health Card
- Tam Card
Timeline
Operations Manager/ Shift Lead/ Trainer/ Server
Lazy Dog Restaurant & Bar
02.2018 - Current
Server/Executive Pastry Chef
The Committed Pig
05.2015 - 12.2017
Executive Pastry Chef
The Venetian
03.2013 - 05.2015
Bachelor of Arts - Baking & Pastry Arts
Johnson & Wales University
High School Diploma -
Morris County School of Technology
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