Amalia Miksch
San Marcos,TX
Summary
Driven and dynamic, I excelled at Gristmill Restaurant, enhancing customer satisfaction and significantly boosting sales through expert upselling and exceptional customer service. Skilled in cash handling and guest engagement, I adeptly managed high-pressure situations, demonstrating a strong work ethic and superior memory retention for menu details, ensuring a positive dining experience.
Overview
3
3
years of professional experience
Work History
Server/Server Trainer/Shift Lead
Gristmill Restaurant
02.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Increased sales significantly by upselling higher-end products to customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
Hostess
Alamo Cafe
10.2021 - 01.2023
- Served food and beverages promptly with focused attention to customer needs.
- Increased sales significantly by upselling higher-end products to customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
Bachelor Of Health Science - Pre-PA
Texas State University
San Marcos, TXSkills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Memory retention
- Menu Memorization
Languages
Spanish
Limited Working
Timeline
Server/Server Trainer/Shift Lead
Gristmill Restaurant
02.2023 - Current
Hostess
Alamo Cafe
10.2021 - 01.2023
Bachelor Of Health Science - Pre-PA
Texas State University