Summary
Overview
Work History
Education
Skills
Languages
Timeline
AssistantManager

Grettell Galvan

Russellville,AL

Summary

I am a highly-motivated employee with a positive attitude, fast adaptability, and a strong work ethic. I am hardworking, a fast learner, and passionate towards what I do. I am always ready to help my team achieve company goals. I am also eager to contribute to team success and further develop professional skills.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Fashion Exchange Consignment Boutique
09.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Customer Service Cashier

Martin's Family Clothing
09.2021 - 02.2023
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Answered phone calls to assist customers with questions and orders
  • Stocked shelves, racks, and tables with new or transferred merchandise
  • Counted money in drawers at beginning and end of each shift.
  • Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.

Car Hopper

Sonic
03.2021 - 06.2021
  • Communicated with management and associates to set and exceed sales and customer satisfaction goals.
  • Balanced orders on trays weighing over 5-10 lbs and delivered them to cars.
  • Collaborated with kitchen staff to ensure accurate preparation and timely delivery of food orders.
  • Delivered exceptional service despite inclement weather conditions, ensuring customer comfort while dining outdoors.

Education

High School Diploma -

Loretto High School
Loretto, TN
05-2022

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Time management
  • Multitasking and organization

Languages

Spanish
Native or Bilingual

Timeline

Assistant Manager

Fashion Exchange Consignment Boutique
09.2023 - Current

Customer Service Cashier

Martin's Family Clothing
09.2021 - 02.2023

Car Hopper

Sonic
03.2021 - 06.2021

High School Diploma -

Loretto High School
Grettell Galvan