Summary
Overview
Work History
Education
Skills
Certification
2nd place in The RFK Tribeca Film Festival and Greenfield’s 2024 Best Documentary.
Languages
Timeline
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Grey Fraser

Ringoes,NJ

Summary

Passion for the service industry with a proven track record at Landmark Hospitality, excelling in customer service and reliability. Skilled at ensuring guest satisfaction through effective problem-solving and basic understanding of prioritizing the customer. Highly dependable, consistently arriving early and maintaining clear communication with team members and management.


Overview

4
4
years of professional experience
1
1
Certification

Work History

Host

Landmark Hospitality
11.2024 - Current
  • Effectively managed large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Problem-solved unexpected customer needs to ensure satisfaction and smooth service.
  • Controlled large crowds during weddings and special events, maintaining order and exceptional service.

Server

Landmark Hospitality
08.2024 - 08.2024

• Promoted to server in the final couple weeks of the season before the restaurant’s winter closure

• Provided efficient and attentive service in the busy days of the restaurant.

Support Staff

Landmark Hospitality
05.2024 - 07.2024

• Provided efficient and attentive service in a fast-paced, high-volume restaurant.

• Assisted in maintaining a clean and organized environment

• Supported servers and kitchen staff by ensuring timely food delivery and table turnover.

Student Tour Guide

George School
09.2022 - 05.2023
  • Addressed prospective students'' questions and concerns, resulting in increased interest and application rates.
  • Managed groups of diverse individuals, effectively communicating with various age groups and backgrounds.
  • Participated in ongoing training sessions to stay current on campus developments and offerings.

General Laborer

Ready. Set. Van.
06.2021 - 08.2023

Only worked part-time during the summers of 2021, 2022 & 2023

  • Performed basic manual labor, such as sanding, priming, and painting panels for camper van furniture.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Performed general factory housekeeping and cleaning tasks.

Education

BBA - Leadership & Management Consulting

Loyola University, Maryland
Baltimore, MD
05-2029

High School Diploma -

George School
Newtown, PA
05-2025

Skills

  • Customer service
  • Open-table software
  • Guest seating
  • Food running
  • Table bussing
  • Guest engagement
  • Exceptional customer service
  • Multitasking proficiency
  • Effective time management
  • Detail-oriented

Certification

Certified in Google’s course “Foundations of Project Management” (November 2024),

2nd place in The RFK Tribeca Film Festival and Greenfield’s 2024 Best Documentary.

Editor of Award-Winning Social Justice Film “Behind Bars Too Soon” (March 2024)

Languages

Spanish
Professional Working

Timeline

Host

Landmark Hospitality
11.2024 - Current

Server

Landmark Hospitality
08.2024 - 08.2024

Support Staff

Landmark Hospitality
05.2024 - 07.2024

Student Tour Guide

George School
09.2022 - 05.2023

General Laborer

Ready. Set. Van.
06.2021 - 08.2023

BBA - Leadership & Management Consulting

Loyola University, Maryland

High School Diploma -

George School
Grey Fraser