Summary
Overview
Work History
Education
Skills
Timeline

Greysha Santiago

Alfond Inn & Rollins
Orlando,FL
8
years of professional experience

Customer-focused hospitality professional with front desk, resort coordination, and overnight support experience. Recognized for bilingual communication, guest relations, cash handling, inventory control, and handling special requests in fast-paced settings. Brings reliable service, strong organization, and teamwork to daily operations.

Work History

Lobby Attendant (overnight)

Alfond Inn & Rollins | 01.2023 - 01.2023
  • Maintaining cleanliness in lobby & common areas
  • Maintained cleanliness in bathrooms to enhance guest experience.
  • Delivered requested items to guests to meet their needs.
  • Fulfilling special requests for guests
  • Restocked shelves promptly to ensure inventory availability.
  • Managed laundry operations by washing, drying, and folding linens.

Resort Coordinator

1 Year
Orbit One Villas | 01.2019 - 01.2020
  • Managed and handled resort activities
  • Facilitated positive guest interactions
  • Managed budgets
  • Maintained accurate inventory records
  • Managed cash transactions efficiently
  • Prepared and submitted Invoices
  • Contacted vendors for purchasing
  • Created contracts
  • Problem solving

Front Desk Manager

4 Years
Barefoot'n Resorts | 01.2015 - 01.2019
  • Handled guest special requests.
  • Responded to guest feedback.
  • Reviewed team member performance.
  • Supported hiring and training process.
  • Prepared schedules.
  • Approved payroll, vacation, and sick time.
  • Led quarterly meetings.
  • Completed surprise audits.
  • Completed surprise cash and bank audits..
  • Supported inventory and budget meetings.
  • Supported resort activities.

Education

- Cosmetology

Empire Beauty | 01-2021

HS Diploma

Buena Regional HS | 01-2011

Skills

Inventory management
Customer Service
Guest Relations
Multitasking
Bilingual
Fast Paced
Creativity

Timeline

Lobby Attendant (overnight)

Alfond Inn & Rollins
01.2023 - 01.2023Read More

Resort Coordinator

Orbit One Villas
01.2019 - 01.2020Read More

Front Desk Manager

Barefoot'n Resorts
01.2015 - 01.2019Read More

Empire Beauty

from Cosmetology
Read More

Buena Regional HS

HS Diploma
Read More
Greysha Santiago