Greyson McClure
Shippensburg,PA
Summary
Operations Lead with experience in high-volume fulfillment and fast-paced environments. Skilled in cross-functional collaboration and root-cause analysis, successfully driving operational efficiency and resolving disruptions to minimize downtime and maintain work-flow efficiency.
Overview
8
8
years of professional experience
Work History
Operations Lead
Walmart
Greencastle, Pennsylvania
03.2024 - Current
- Investigated and resolved fulfillment process disruptions impacting customer order flow.
- Analyzed workflow data to identify trends, root causes, and opportunities for process improvement.
- Coordinated with cross-functional teams, including systems and maintenance personnel, to address equipment and process-related concerns.
- Identified opportunities to streamline processes and improve team productivity through proactive problem-solving.
- Demonstrated strong judgment when making real-time decisions affecting productivity.
- Managed multiple priorities in a fast-paced environment.
Team Lead
Panera Bread
Hagerstown, Maryland
08.2018 - 03.2024
- Led team in fast-paced environment, ensuring accurate and timely completion of customer orders.
- Managed inventory and organized truck orders, maintaining optimal stock levels.
- Resolved customer concerns and service issues while maintaining a positive customer experience.
Education
Bachelor of Science - Computer Science
Southern New Hampshire University
Hooksett, NH06-2026
Skills
- Operational Efficiency
- Process improvement
- Data analysis
- Incident response
- Root-cause analysis
- Team Leadership
- Cross-functional collaboration
- Time management
- Problem-solving
Timeline
Operations Lead
Walmart
03.2024 - Current
Team Lead
Panera Bread
08.2018 - 03.2024
Bachelor of Science - Computer Science
Southern New Hampshire University