Summary
Overview
Work History
Education
Skills
Timeline
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Griffin Kopp

Algonquin,IL

Summary

Supply chain and sales professional with experience in providing excellent customer service while maximizing revenue and profit. A team player with the ability to earn customer cooperation, build carrier alliances, prioritize tasks and exceed team goals.


Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Operations Manager

Chicago Welding & Fabrication, Inc
12.2022 - Current
  • Execute and direct operational labor and machine resources each day and report directly to owners, having a direct impact on the company’s continued growth and success
  • Oversaw the implementation of existing production process identifying inefficiencies and implementing process improvements that reduced cost by 12%
  • Responsible for sourcing and obtaining project materials needed and designating them accordingly to complete each project efficiently
  • Identified new steel and machining vendors that have provided 6% reduction in actual production costs versus budgeted costs
  • Collaborate with customers to finalize fabrication specifications on custom projects and identifying all material and process requirements, and production lead times
  • Responsible for ensuring ISO 9001 processes are adhered to and directly assisted in 2023 audit that resulted in new 3 year certification
  • Increased the frequency of scheduled preventive maintenance on production floor, reversing a history of unplanned equipment downtime and improving monthly output
  • Responsible for establishing and communicating production schedules to shop floor employees and all customers and identifying potential risks to develop effective risk mitigation plans
  • Implemented scrap-reduction measures that minimized waste and maximized production yields to capture recurring annual savings.

business sales representative

Coyote Logistics
03.2022 - 11.2022
  • Effectively interfaced and planned with Customers innovative ways to optimize freight lanes through the use of freight consolidation and available backhauls to provide freight cost savings and increased carrier capacity
  • Negotiated quote prices, credit terms and other bid specifications, consistently earning between 20 - 50% margins on all shipments
  • Solicited profitable freight brokerage business by marketing transportation capability via direct sales calls, exceeded daily sales calls goals and consistently averaging 132% of daily call goal
  • Maintained KPI reports for Daily, Weekly and Monthly reporting of all shipments on contracted lanes
  • Developed and managed solid customer and carrier relationships through effective communication to provide accurate information on transit times, appointment times and current locations of trucks in transit
  • Verified when deliveries were made.

Carrier OPERATIONS Representative

Live Logistics
09.2020 - 03.2022
  • Achieved 109% of annual gross revenue goal resulting in $7.2 M
  • Maintained overall account margin of 23% margin and achieved 110% of annual load count goal
  • Successfully and profitably negotiated contract rates while simultaneously developing, managing, and assuming ownership of service contracts for major clients
  • Built and maintained long term relationships with truckload carriers' key contacts (i.e., owner operators, dispatchers and drivers)
  • Addressed and resolved critical customer issues across supply chain as a result of exemplary customer service, problem-solving, and strategic planning expertise.

Education

Bachelor of Science (BS) - Business Administration

Illinois State University
Normal, IL

Huntley High School
Huntley, IL

Skills

  • Process Optimization
  • Revenue Generation/Maximize Margins
  • Strong communication skills/Rate Negotiation
  • Implementing policy, planning, and strategy
  • Vendor and Supply Purchasing
  • Proficient in MS Office suite

Timeline

Operations Manager

Chicago Welding & Fabrication, Inc
12.2022 - Current

business sales representative

Coyote Logistics
03.2022 - 11.2022

Carrier OPERATIONS Representative

Live Logistics
09.2020 - 03.2022

Bachelor of Science (BS) - Business Administration

Illinois State University

Huntley High School

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Griffin Kopp