Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Store Manager
Rocco's Pizza
Springfield, MO
08.2020 - 07.2023
Trained and mentored associates to teach daily tasks and procedures.
Created effective business plans to focus strategic decisions on long-term objectives.
Created weekly work schedules for store personnel.
Reviewed customer feedback to make operational improvements and promote satisfaction.
Developed strategies to maximize sales and profitability.
Ensured compliance with safety regulations and company policies.
Monitored employee performance and identified performance gaps for corrective action.
Conducted daily store operations, including opening and closing procedures and cash handling.
Delegated work to staff, setting priorities and goals.
Assembly Line Production Worker
Ford
Kansas City, MO
05.2019 - 08.2020
Fast paced environment.
Utilized computers for tracking inventory levels and updating databases with relevant information.
Loaded and unloaded parts into machines for processing.
Reported any potential hazards or areas of improvement to supervisors immediately.
Assembled component parts of items and completed hand-finishing of final products.
Maintained assembly and production equipment to meet operational goals.
Internship Trainer
Talent Loop
Kansas City, MO
01.2019 - 04.2020
Developed practical training programs to impart knowledge and improve individual skill sets.
Collaborated with internal business partners to create industry-specific course content.
Assisted in the development and implementation of training programs.
Developed strategies for engaging remote or virtual interns.
Collaborated with others to discuss new opportunities.
Worked with cross-functional teams to achieve goals.
Understood and followed oral and written directions.
Completed day-to-day duties accurately and efficiently.
Shift Manager
Firenza Pizza
Kansas City, MO
11.2017 - 11.2018
Directed and led employees and team members on effective operations, methods and procedures.
Provided coaching and guidance to team members when necessary to improve performance.
Resolved conflicts between staff members in a professional manner.
Communicated with other shift managers to facilitate continuum of customer service.
Organized special events such as holiday sales or promotional campaigns.
Helped employees accomplish tasks during peak periods.