Griselda Torres
Irving,Texas
Summary
Well-organized Cardiac Sonographer 1 years of healthcare experience. Smoothly evaluate patients using diverse tests and routine procedures. Good prioritization, documentation and records management abilities. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Patient Service Representative
Childrens Medical Center
09.2023 - Current
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Used Epic to schedule appointments.
Patient Access Representative
UT Southwestern
11.2021 - 03.2024
- My role as a Patient Access representative revolves around providing excellent customer service, facilitating patient registration, verifying insurance coverage, Scheduling, and Cash Handling and Billing
- As well as collaborating with healthcare teams to ensure a positive patient experience.
- Provide solutions to problems that are not common based on procedure or job knowledge
- Answer phones and emails and respond with the correct information
- Cooperate with the team to tackle tasks in an efficient and productive manner
- Familiar with Epic program
HR Representative
Medico M.D
04.2021 - 12.2021
- My responsibilities primarily revolve around providing administrative support and ensuring the smooth function of the medical practice
- Some key aspect of my role was: Appointment scheduling, Patient Communication, Medical Records and Documentation, Administrative Support, and Collaboration with Healthcare Team.
Receptionist
World Distribution Center
11.2020 - 04.2021
- As a receptionist my primary responsibilities revolve around providing administrative support and ensuring smooth operations within the facility
- Some of my key responsibilities were: Greeting and Directing Visitors, answering phones and Emails, Managing appointments, Document Management, Customer Service, and Safety and Security.
Head Cashier
Home Depot
07.2020 - 11.2020
- The Head Cashier plays a crucial role in maintaining a high level of customer service and contributes to the efficient functioning of the store's front-end operations
- They are responsible for managing cash transactions, processing returns, and ensuring accuracy in monetary transactions.
Associate
Amazon
05.2020 - 08.2020
- They play a key role in processing, packing, and shipping customer orders, ensuring that products are accurately selected, packaged securely, and dispatched promptly
- Associates work as part of a dynamic team to meet productivity targets and maintain a smooth workflow within the fulfillment center.
Medical Scribe
ProScribe
03.2020 - 08.2020
- A Medical Scribe at ProScribe is a skilled professional who assists healthcare providers by accurately documenting patient encounters and medical information
- Working closely with physicians, the Medical Scribe records medical histories, exam findings, diagnoses, and treatment plans in real-time, allowing doctors to focus on patient care.
Associate
Kohl’s
12.2019 - 04.2020
- Associates also help maintain the store's appearance by organizing merchandise, restocking shelves, and ensuring a clean and organized environment
- Their friendly and helpful demeanor contributes to a positive atmosphere for shoppers, making Kohl's a preferred destination for a wide range of shopping needs.
Supervisor
Fry’s Electronics
03.2019 - 04.2020
- My responsibilities as a supervisor involved overseeing the daily operation of the Front/Cashier Department
- Responsible for managing a team of employees and ensuring that tasks are completed efficiently and effectively
Cashier & Cook
Chick-fil-A
11.2018 - 01.2019
- A Cashier & Cook at Chick-fil-A plays a dual role in the restaurant, both handling customer transactions and contributing to food preparation
- As a cashier, they provide efficient and friendly service, process orders, and handle payments with a positive attitude.
Supervisor
Church's Chicken
02.2018 - 09.2018
- Overseeing daily operations within the restaurant
- They manage and guide the staff, ensure quality customer service, monitor food preparation, uphold hygiene and safety standards, and contribute to a positive dining experience for patrons.
Education
Bachelor of Science - Biology
University of North Texas
Denton, TX05.2023
Cardiac Sonography - Diagnostic Medical Sonography
El Centro College
Dallas, TX06.2026
Skills
- Bilingual in English and Spanish
- Communication abilities
- Professionalism and Ethics
- Medical terminology understanding
- Cardiac anatomy knowledge
- Quality Assurance adherence
- Ultrasound examination
- Electrocardiogram Interpretation
- Collaboration with physicians
- Medical Charting
Volunteeringandotherexperiences
I currently Volunteer on two different churches every Sunday and provided Babysitting services to different families in my spare time. I learned from those experiences to deal with diverse groups of people and wonderful time management skills.
Timeline
Patient Service Representative
Childrens Medical Center
09.2023 - Current
Patient Access Representative
UT Southwestern
11.2021 - 03.2024
HR Representative
Medico M.D
04.2021 - 12.2021
Receptionist
World Distribution Center
11.2020 - 04.2021
Head Cashier
Home Depot
07.2020 - 11.2020
Associate
Amazon
05.2020 - 08.2020
Medical Scribe
ProScribe
03.2020 - 08.2020
Associate
Kohl’s
12.2019 - 04.2020
Supervisor
Fry’s Electronics
03.2019 - 04.2020
Cashier & Cook
Chick-fil-A
11.2018 - 01.2019
Supervisor
Church's Chicken
02.2018 - 09.2018
Bachelor of Science - Biology
University of North Texas
Cardiac Sonography - Diagnostic Medical Sonography
El Centro College
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