Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Julie Easter

Mankato,MN

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical Assisting position. Ready to help team achieve company goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Lead Desk Operation Specialist

Mayo Clinic Health System
07.2023 - 07.2024
  • Contributed to and helped lead employee staff meetings, reporting trends in procedures, advising leadership on resources needed, and preparing information to be disseminated.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Used EPIC software to schedule patients for routine and complex procedures.
  • Disseminated sensitive patient information and coordinated with translators to offer personalized service to individuals from diverse backgrounds.
  • Helped patients complete necessary medical forms and documentation.
  • Adhered to strict HIPAA guidelines to protect patient privacy.

Studio Manager

Amazing Lash Studio
10.2018 - 07.2021
  • Created policies and procedures for company and delivered company-wide training to employees.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Pleasantly greeted customers and asked open-ended questions to better determine needs.
  • Developed relationships with guests to meet client needs and encourage repeat service.
  • Updated customer records and maintained accurate client information.

UPS Supervisor

UPS
06.2014 - 06.2018
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Evaluated employee performance and provided coaching or feedback when needed.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Followed safety regulations to maintain safe work environment and adhered to OSHA standards.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.

Education

Associate of Applied Science - Medical Assisting

South Central College
North Mankato, MN
05-2026

Skills

  • Patient-focused care
  • Medical Terminology
  • Vital signs
  • Patient scheduling
  • Electronic health records
  • HIPAA compliance
  • Venipuncture and phlebotomy

Certification

  • Phlebotomy Certification, National Phlebotomy Association (NPA)

Languages

Sign Language
Professional Working

Timeline

Lead Desk Operation Specialist

Mayo Clinic Health System
07.2023 - 07.2024

Studio Manager

Amazing Lash Studio
10.2018 - 07.2021

UPS Supervisor

UPS
06.2014 - 06.2018

Associate of Applied Science - Medical Assisting

South Central College

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