Guadalupe Aragon-Perez

A range of customer service duties with the focus on customer satisfaction

Greet and assist customers, provide support. Resolve customer issues and concerns.

Interact with diverse customers efficiently.

Provide information to customers about new services.

Stocking, shelving, inventory and quality control.

Maintain all working areas neat and organized. Assure Adherence to regulations.

Focus on exceptional quality assistance and customer care.

Checked identification of all persons entering and exiting facility.

Write reports of daily activities and irregularities , such as equipment or property damage, theft , presence of unauthorized persons, or occurrences.

Patrol industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates .

Check alarms and investigate disturbances.

Supporting audits, shortage control initiatives, apprehensions and disposition by preparing and reviewing associated paperwork,

Calmly and efficiently address emergency situations such as safety hazards and threats to life or property, deescalating when possible directing shoppers to safety

Attentively monitored facility for breach and surrounding areas for signs of hostile behavior.

Call police or fire department in case of emergency, such as fire, bomb, breach, fights ,or presence of unauthorized persons

• Coordinated inbound and outbound shipments to ensure timely deliveries.
• Managed inventory levels using advanced logistics software for accuracy.
• Developed and implemented process improvements to enhance operational efficiency.
• Collaborated with cross-functional teams to resolve logistical challenges effectively.
• Optimized warehouse management through strategic organization and inventory control, improving product availability.