Guadalupe Castrejon
Tomball ,TX
Summary
Results-focused Manger offering 6 years of experience leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications.
Overview
16
16
years of professional experience
Work History
Lead Teacher
Elements Montessori
Spring , Texas
09.2018 - Current
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Assisted students of all ability levels develop life-long learning skills and good study habits.
- Administered assessments for each child and tracked results.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Reviewed facility environment, removed concerns and optimized for children's safety.
- Maintained clean, neat and organized work environment for children and staff.
Smashburger
Shift Leader
Tomball , Texas
07.2014 - 05.2018
- Cross-trained existing employees to maximize team agility and performance.
- Trained new employees in specific job requirements.
- Used downtimes to prepare ingredients and restock supplies for expected busy periods.
- Assisted customers by answering questions and fulfilling requests.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable information.
- Developed team communications and information for Manager Meetings.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Shift Leader
Cici’s Pizza
Tomball , Texas
04.2010 - 07.2014
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Assisted customers by answering questions and fulfilling requests.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Education
High School Diploma -
Tomball High School
Tomball, TX06.2014
Phlebotomists/Patient Care Tech - Nursing
Lone Star College System
Tomball,Tx 12.2016
Skills
- Lesson Development
- Training and Development
- Team Building
- Sales and Marketing
- MS Office
- Team Leadership
- Scheduling
- Classroom management
- Leadership training
Additional Information
LANGUAGES
- SPANISH FLUENT
- ENGLISH FLUENT
Timeline
Lead Teacher
Elements Montessori
09.2018 - Current
Smashburger
Shift Leader
07.2014 - 05.2018
Shift Leader
Cici’s Pizza
04.2010 - 07.2014
High School Diploma -
Tomball High School
Phlebotomists/Patient Care Tech - Nursing
Lone Star College System