Guadalupe Colay- Salgado
Summary
Dynamic and dedicated healthcare professional committed to delivering exceptional patient care while continuously expanding knowledge and skills in the medical field. Proven ability to thrive in fast-paced environments, ensuring high-quality service and support for patients. Eager to embrace new challenges that foster personal and professional growth, contributing positively to team success and patient outcomes. Passionate about making a meaningful impact in the lives of others through compassionate care and a strong work ethic.
Overview
15
15
years of professional experience
Work History
Back Office Medical Assistant
Breastlink Medical Group, Inc.
Newport Beach, CA
10.2025 - Current
- Collaborating with interdisciplinary teams, including plastic surgeons, radiation and medical oncologist, to support coordinated patient care.
- Serving as a liaison between the surgical coordinator and patients in preparation for procedures.
- Processing clinical findings and patient reports accurately and in compliance with organizational standards.
- Creating and organized daily superbills from provider, ensuring all patient demographics and service codes are complete before routing to the billing department.
- Performed venipuncture for patients undergoing adjuvant or neoadjuvant chemotherapy and complex genetic testing.
- Assisted with electronic health record maintenance, ensuring accuracy and compliance with regulatory standards.
- Prepared medical charts for physician review, improving documentation efficiency and reducing patient wait times.
- Trained new staff on office protocols, enhancing team performance and operational effectiveness.
- Managed patient scheduling to optimize clinic workflow and enhance patient experience.
Back Office Medical Assistant
MemorialCare Cancer Institute at Breastlink
Newport Beach, CA
04.2021 - 09.2025
- Managed patient scheduling to optimize clinic workflow and enhance patient experience.
- Collaborating with interdisciplinary teams, including plastic surgeons, radiation and medical oncologist,to support coordinated patient care.
- Collaborating with interdisciplinary teams, including plastic surgeons, radiation and medical oncologist,to support coordinated patient care.
- Serving as a liaison between the surgical coordinator and patients in preparation for procedures.
- Processing clinical findings and patient reports accurately and in compliance with organizational standards.
- Performed venipuncture for patients undergoing adjuvant or neoadjuvant chemotherapy and complex genetic testing.
- Assisted with electronic health record maintenance, ensuring accuracy and compliance with regulatory standards.
- Prepared medical charts for physician review, improving documentation efficiency and reducing patient wait times.
- Oversaw inventory management of medical supplies, ensuring availability for seamless patient care operations
Back Office Medical Assistant
Breastlink Medical Group, Inc.
Newport Beach, CA
07.2019 - 03.2021
- Managed patient scheduling to optimize clinic workflow and enhance patient experience.
- Collaborating with interdisciplinary teams, including plastic surgeons, radiation and medical oncologist, to support coordinated patient care.
- Facilitating clear and timely communication between the surgical oncologist and patients to ensure understanding of plan of care.
- Serving as a liaison between the surgical coordinator and patients in preparation for procedures.
- Processing clinical findings and patient reports accurately and in compliance with organizational standards.
- Performed venipuncture for patients undergoing adjuvant or neoadjuvant chemotherapy and complex genetic testing.
- Oversaw inventory management of medical supplies, ensuring availability for seamless patient care operations.
Back Office Medical Assistant
Breastlink- Verity Medical Foundation
Newport Beach, CA
01.2018 - 06.2019
- Collaborating with interdisciplinary teams, including plastic surgeons, radiation and medical oncologist, to support coordinated patient care.
- Facilitating clear and timely communication between the surgical oncologist and patients to ensure understanding of plan of care.
- Serving as a liaison between the surgical coordinator and patients in preparation for procedures.
- Processing clinical findings and patient reports accurately and in compliance with organizational standards.
- Performed venipuncture for patients undergoing adjuvant or neoadjuvant chemotherapy and complex genetic testing
- Operated and monitored steam autoclaves and disinfecting washer-disinfectors, ensuring 100% compliance with organizations safety and infection control regulations.
- Managed patient scheduling to optimize clinic workflow and enhance patient experience.
Back Office Medical Assistant
Breastlink Medical Group, Inc
Newport Beach, Ca
08.2017 - 12.2017
- Collaborating with interdisciplinary teams, including plastic surgeons, radiation and medical oncologist, to support coordinated patient care.
- Facilitating clear and timely communication between the surgical oncologist and patients to ensure understanding of plan of care.
- Serving as a liaison between the surgical coordinator and patients in preparation for procedures.
- Processing clinical findings and patient reports accurately and in compliance with organizational standards.
- Creating and organizing daily superbills from provider, ensuring all patient demographics and service codes are complete before routing to the billing department.
- Performed venipuncture for patients undergoing adjuvant or neoadjuvant chemotherapy and complex genetic testing.
- Operated and monitored steam autoclaves and disinfecting washer-disinfectors, ensuring 100% compliance with organizations safety and infection control regulations.
Medical Assistant/Receptionist
Pain Management & Associates, Inc.
Anaheim, Ca
12.2015 - 08.2017
- Navigated eClinicalWorks EMR to facilitate effective communication among healthcare providers and optimize patient care delivery.
- Oversaw front and back office operations to enhance clinical workflow efficiency. Trained and guided staff on best practices for patient care and administrative duties. Implemented strategies to improve patient engagement and satisfaction.
- Managed eligibility assessments for benefits programs to align with company policies. Oversaw communication of benefits information to ensure employee awareness and understanding. Coordinated application processes for benefit enrollment and eligibility verification.
- Performed specimen collection with attention to detail, adhering to established protocols and safety standards.
- Coordinated patient scheduling and managed appointment confirmations to enhance workflow efficiency.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
Back Office Medical Assistant
Spectrum Internal Medicine Associates, Inc.
Irvine, Ca
06.2014 - 09.2014
- Supported two medical doctors and staff in daily operations. Assisted medical team with various tasks. Facilitated communication between doctors and support staff.
- Performed a range of back office clinical tasks, including patient record management and assisting healthcare providers.
- Reviewed and submitted authorization documents, maintaining accuracy and adherence to regulatory requirements.
- Utilized Practice Fusion EMR to streamline healthcare processes and enhance patient record accessibility.
- Conducted routine lab tests and prepared specimens for analysis, supporting diagnostic processes.
- Assisted healthcare providers with patient examinations and procedures, ensuring comfort and safety.
Medical Assistant – Externship
Center for New Medicine
Irvine, Ca
06.2011 - 09.2012
- Administered patient care and assisted with medical procedures to enhance patient experience.
- Conducted patient intake assessments, ensuring accurate documentation of medical histories.
- Coordinated communication between physicians and patients to streamline follow-up processes.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Education
Diploma - Medical Assistant
Everest Community College
07-2011
High School Diploma - undefined
Santa Ana High School
Santa Ana01-2007
Skills
- Medical language proficiency
- Digital record management
- Responsive to change
- Healthcare transcription expert
- CPR certification holder
- Knowledge of HIPAA guidelines
- Clinical office procedures
- Trustworthy group member
- Patient care management
- Empathetic
- Specimen handling skills
Languages
Spanish
Native or Bilingual
Timeline
Back Office Medical Assistant
Breastlink Medical Group, Inc.
10.2025 - Current
Back Office Medical Assistant
MemorialCare Cancer Institute at Breastlink
04.2021 - 09.2025
Back Office Medical Assistant
Breastlink Medical Group, Inc.
07.2019 - 03.2021
Back Office Medical Assistant
Breastlink- Verity Medical Foundation
01.2018 - 06.2019
Back Office Medical Assistant
Breastlink Medical Group, Inc
08.2017 - 12.2017
Medical Assistant/Receptionist
Pain Management & Associates, Inc.
12.2015 - 08.2017
Back Office Medical Assistant
Spectrum Internal Medicine Associates, Inc.
06.2014 - 09.2014
Medical Assistant – Externship
Center for New Medicine
06.2011 - 09.2012
High School Diploma - undefined
Santa Ana High School
Diploma - Medical Assistant
Everest Community College