Summary
Overview
Work History
Education
Skills
Timeline
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Guadalupe Espinoza

San Antonio,TX

Summary

Proven leader in customer service management, adept at cash handling and fostering a positive shopping environment. At CVS Pharmacy, streamlined financial transactions, ensuring high standards of service. Skilled in resolving customer concerns, enhancing satisfaction and loyalty.

Overview

7
7
years of professional experience

Work History

Shift Supervisor

CVS Pharmacy
23530 Wilderness Oak
10.2021 - Current
  • Completed store opening and closing procedures.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.

Customer Service Cashier

Walgreens
14025 Nacogdoches Rd
04.2018 - 12.2020
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Customer service

Education

High School Diploma -

Por Vida Academy
1135 Mission Rd
06.2016

Skills

  • Cash handling
  • Employee training
  • Customer service management
  • Task & Time management
  • Copy skills
  • File auditing
  • Conflict resolution
  • Microsoft word
  • Microsoft PowerPoint

Timeline

Shift Supervisor

CVS Pharmacy
10.2021 - Current

Customer Service Cashier

Walgreens
04.2018 - 12.2020

High School Diploma -

Por Vida Academy
Guadalupe Espinoza