Medical assistant
Guadalupe Silva
Mansfield Pediatrics
Summary
Dedicated Medical Assistant with a proven track record of patient-focused care and efficient team collaboration, highlighted during tenure at Cook Childrens Pediatrics. Skilled in EMR/EHR and phlebotomy, demonstrating a compassionate approach to patient interactions. Achieved a significant improvement in patient record accuracy and care efficiency, underscoring a commitment to excellence and dependability in fast-paced environments. 20 years experience. Moving to the Lubbock area From Fort Worth, Texas. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
31
Years of experience
Work History
Medical Assistant
7 Years 9 Months- Maintained accurate records of patient care, condition, progress and concerns.
- Monitored vital signs, such as blood pressure and pulse.
- Responded appropriately to the physical, emotional and developmental needs of patients.
- Tested and recorded blood glucose levels.
- Changed sterile dressings.
- Obtained information about clients’ medical history, drug history, complaints and allergies.
- Maintained a clean, healthy and safe environment.
- Supported diagnostic procedures, assisted with technical nursing treatments and entered information in patient records and charts.
- Documents objective data and routine aspects of patient care.
- Documents objective data and routine aspects of patient care.
- Collects patient specimens and data, including vital signs, input/output and other delegated measurements.
- Provided a comforting and soothing environment.
- Administer appropriate vaccines
Medical Assistant
1 Year 10 Months- Maintained accurate records of patient care, condition, progress and concerns.
- Monitored vital signs, such as blood pressure and pulse.
- Responded appropriately to the physical, emotional and developmental needs of patients.
- Tested and recorded blood glucose levels.
- Changed sterile dressings.
- Obtained information about clients’ medical history, drug history, complaints and allergies.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Collects patient specimens and data, including vital signs, input/output and other delegated measurements.
- Provided a comforting and soothing environment.
- Administered correct vaccines and phlebotomy
Medical Assistant
9 Months- Maintained accurate records of patient care, condition, progress and concerns.
- Monitored vital signs, such as blood pressure and pulse.
- Responded appropriately to the physical, emotional and developmental needs of patients.
- Tested and recorded blood glucose levels.
- Changed sterile dressings.
- Obtained information about clients’ medical history, drug history, complaints and allergies.
- Scheduled clients for medical appointments.
- Maintained a clean, healthy and safe environment.
- Collects patient specimens and data, including vital signs, input/output and other delegated measurements.
- Provided a comforting and soothing environment.
- Monitored expiration of medical supplies and medications.
- Administered appropriate vaccines needed and phlebotomy.
Medical Assistant
1 Year 8 Months- Maintained accurate records of patient care, condition, progress and concerns.
- Monitored vital signs, such as blood pressure and pulse.
- Responded appropriately to the physical, emotional and developmental needs of patients.
- Tested and recorded blood glucose levels.
- Changed sterile dressings.
- Obtained information about clients’ medical history, drug history, complaints and allergies.
- Maintained a clean, healthy and safe environment.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Answered patient calls for triage and appointments
- phlebotomy and administered necessary vaccines
- Documents objective data and routine aspects of patient care.
- Collects patient specimens and data, including vital signs, input/output and other delegated measurements.
- Provided a comforting and soothing environment.
- Monitored expiration of medical supplies and medications.
Medical Assistant
3 Years 4 Months- Maintained accurate records of patient care, condition, progress and concerns.
- Monitored vital signs, such as blood pressure and pulse.
- Responded appropriately to the physical, emotional and developmental needs of patients.
- Changed sterile dressings.
- Obtained information about clients’ medical history, drug history, complaints and allergies.
- Maintained a clean, healthy and safe environment.
- Documents objective data and routine aspects of patient care.
- Collects patient specimens and data, including vital signs, input/output and other delegated measurements.
- administered necessary vaccines appropriate for age.
- Called patients back for triage.
plasma tech- moved up to supervisor
1 Year 5 Months- Maintained accurate records of patient care, condition, progress and concerns.
- Obtained information about clients’ medical history, drug history, complaints and allergies.
- Maintained a clean, healthy and safe environment.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Collects patient specimens and data, including vital signs, input/output and other delegated measurements.
Cashier
5 Months- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Reviewed and resolved differences between accounting information and cash drawer.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
- Requested official identification for Type purchases and verified details, consistently meeting strict legal standards of underage sales.
- Used cash registers and POS systems to request and record customer orders and compute bills.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Completed manual and machine counts of funds for transactions valued at over $Amount.
- Checked prices for customers and processed items sold by scanning barcodes.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Counted cash in register drawer at beginning and end of shift.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
Cashier/ Stock
1 Year 5 Months- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Reviewed and resolved differences between accounting information and cash drawer.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Operated cash register for cash, check and credit card transactions with Number% accuracy.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Counted cash in register drawer at beginning and end of shift.
- Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Educated customers on promotions to enhance sales.
- Reviewed weekly sales circulars and monitored price changes.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
- Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
- Checked prices for customers and processed items sold by scanning barcodes.
Baker
1 Year 5 Months- Replenished and rotated food items, following correct food cooling and storage procedures.
- Mixed, proofed, shaped and baked dough for baguettes, bagels and other breads.
- Set heat and humidity temperatures for proof box.
- Complied with all health and safety codes.
- Cleaned and maintained kitchen equipment and oven.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Filled out inventory and production sheets and informed head baker of stock levels.
- Resolved customer concerns with positive approach and constructive strategies.
- Established merchandising, sales and profit objectives.
Cashier
1 Year 4 Months- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Reviewed and resolved differences between accounting information and cash drawer.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Checked prices for customers and processed items sold by scanning barcodes.
Medical Assistant
9 Months- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures and care plan instructions.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained pre- and post-treatment vital signs and weight.
- Tested and recorded blood glucose levels.
- Verified appropriate lab couriers picked up collected lab specimens.
- Obtained all prescribed laboratory testing.
Medical Assistant
4 Years 4 Months- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures and care plan instructions.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained pre- and post-treatment vital signs and weight.
- Tested and recorded blood glucose levels.
Medical Assistant
4 Years- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents
- Check in patients get their vitals
- Perform laboratory tests.
- Administer immunizations
- Phlebotomy
Medical Assistant
2 Years- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Communicated appointment instructions, follow-up care, and scheduling details clearly to families.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Prepared exam rooms and sterilized instruments to support efficient patient flow and infection control.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Education
High School Diploma
- salutatorian
- National Honor society
- Sports
Associate of Applied Science - Medical Assistant
recognition of excellent academics
Skills
CPR/First Aid certified
Patient-focused care
Trustworthy
Compassionate caregiver
Committed team player
Simple Dressings
EMR / EHR
Phlebotomy
Electronic health records
Hard worker
Dependable
Compassionate
Efficient and reliable team player
Adaptable
Monitoring Patient Progress
Using a centrifuge
Prioritizing stat orders
Laboratory maintenance
Timeline
Medical Assistant
Covenant gastroenterology and Liver Disease
09.2024 - 09.2026
Medical Assistant
Mansfield Pediatrics
10.2022 - Current
Medical Assistant
Kidsville Pediatrics
06.2022 - Current
Medical Assistant
Continuum Pediatrics
09.2021 - 06.2022
Medical Assistant
Cooks Children Lakeworth
08.2012 - 06.2014
Medical Assistant
Cooks Children Burleson
11.2011 - 08.2012
Medical Assistant
Cook Childrens Burleson
08.2010 - 05.2018
Medical Assistant
Cook Childrens Pediatrics
03.2010 - 11.2011
Medical Assistant
Wee Tots Pediatrics
11.2006 - 03.2010
plasma tech- moved up to supervisor
ZLB Plasma
06.2005 - 11.2006
Cashier/ Stock
Marshalls
05.2003 - 10.2004
Cashier
Walmart
11.2002 - 04.2003
Baker
Lowes Foods
08.1997 - 01.1999
Cashier
Lowes Foods
01.1996 - 05.1997
Everest College
Associate of Applied Science from Medical Assistant
Three Way High School
High School Diploma