Guadalupe Silva
Alvarado,TEXAS
Summary
Dedicated Medical Assistant with a proven track record of patient-focused care and efficient team collaboration, highlighted during tenure at Cook Childrens Pediatrics. Skilled in EMR/EHR and phlebotomy, demonstrating a compassionate approach to patient interactions. Achieved a significant improvement in patient record accuracy and care efficiency, underscoring a commitment to excellence and dependability in fast-paced environments. 20 years experience. Moving to the Lubbock area From Fort Worth, Texas.
Overview
29
29
years of professional experience
Work History
Medical Assistant
Cook Childrens Burleson
08.2010 - 05.2018
- Maintained accurate records of patient care, condition, progress and concerns.
- Monitored vital signs, such as blood pressure and pulse.
- Responded appropriately to the physical, emotional and developmental needs of patients.
- Tested and recorded blood glucose levels.
- Changed sterile dressings.
- Obtained information about clients’ medical history, drug history, complaints and allergies.
- Maintained a clean, healthy and safe environment.
- Supported diagnostic procedures, assisted with technical nursing treatments and entered information in patient records and charts.
- Documents objective data and routine aspects of patient care.
- Documents objective data and routine aspects of patient care.
- Collects patient specimens and data, including vital signs, input/output and other delegated measurements.
- Provided a comforting and soothing environment.
- Administer appropriate vaccines
Medical Assistant
Cooks Children Lakeworth
08.2012 - 06.2014
- Maintained accurate records of patient care, condition, progress and concerns.
- Monitored vital signs, such as blood pressure and pulse.
- Responded appropriately to the physical, emotional and developmental needs of patients.
- Tested and recorded blood glucose levels.
- Changed sterile dressings.
- Obtained information about clients’ medical history, drug history, complaints and allergies.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Collects patient specimens and data, including vital signs, input/output and other delegated measurements.
- Provided a comforting and soothing environment.
- Administered correct vaccines and phlebotomy
Medical Assistant
Cooks Children Burleson
11.2011 - 08.2012
- Maintained accurate records of patient care, condition, progress and concerns.
- Monitored vital signs, such as blood pressure and pulse.
- Responded appropriately to the physical, emotional and developmental needs of patients.
- Tested and recorded blood glucose levels.
- Changed sterile dressings.
- Obtained information about clients’ medical history, drug history, complaints and allergies.
- Scheduled clients for medical appointments.
- Maintained a clean, healthy and safe environment.
- Collects patient specimens and data, including vital signs, input/output and other delegated measurements.
- Provided a comforting and soothing environment.
- Monitored expiration of medical supplies and medications.
- Administered appropriate vaccines needed and phlebotomy.
Medical Assistant
Cook Childrens Pediatrics
03.2010 - 11.2011
- Maintained accurate records of patient care, condition, progress and concerns.
- Monitored vital signs, such as blood pressure and pulse.
- Responded appropriately to the physical, emotional and developmental needs of patients.
- Tested and recorded blood glucose levels.
- Changed sterile dressings.
- Obtained information about clients’ medical history, drug history, complaints and allergies.
- Maintained a clean, healthy and safe environment.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Answered patient calls for triage and appointments
- phlebotomy and administered necessary vaccines
- Documents objective data and routine aspects of patient care.
- Collects patient specimens and data, including vital signs, input/output and other delegated measurements.
- Provided a comforting and soothing environment.
- Monitored expiration of medical supplies and medications.
Medical Assistant
Wee Tots Pediatrics
11.2006 - 03.2010
- Maintained accurate records of patient care, condition, progress and concerns.
- Monitored vital signs, such as blood pressure and pulse.
- Responded appropriately to the physical, emotional and developmental needs of patients.
- Changed sterile dressings.
- Obtained information about clients’ medical history, drug history, complaints and allergies.
- Maintained a clean, healthy and safe environment.
- Documents objective data and routine aspects of patient care.
- Collects patient specimens and data, including vital signs, input/output and other delegated measurements.
- administered necessary vaccines appropriate for age.
- Called patients back for triage.
plasma tech- moved up to supervisor
ZLB Plasma
06.2005 - 11.2006
- Maintained accurate records of patient care, condition, progress and concerns.
- Obtained information about clients’ medical history, drug history, complaints and allergies.
- Maintained a clean, healthy and safe environment.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Collects patient specimens and data, including vital signs, input/output and other delegated measurements.
Cashier
Walmart
11.2002 - 04.2003
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Reviewed and resolved differences between accounting information and cash drawer.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
- Requested official identification for Type purchases and verified details, consistently meeting strict legal standards of underage sales.
- Used cash registers and POS systems to request and record customer orders and compute bills.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Completed manual and machine counts of funds for transactions valued at over $Amount.
- Checked prices for customers and processed items sold by scanning barcodes.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
- Counted cash in register drawer at beginning and end of shift.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
Cashier/ Stock
Marshalls
05.2003 - 10.2004
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Reviewed and resolved differences between accounting information and cash drawer.
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Operated cash register for cash, check and credit card transactions with Number% accuracy.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Counted cash in register drawer at beginning and end of shift.
- Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Educated customers on promotions to enhance sales.
- Reviewed weekly sales circulars and monitored price changes.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
- Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
- Checked prices for customers and processed items sold by scanning barcodes.
Baker
Lowes Foods
08.1997 - 01.1999
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Mixed, proofed, shaped and baked dough for baguettes, bagels and other breads.
- Set heat and humidity temperatures for proof box.
- Complied with all health and safety codes.
- Cleaned and maintained kitchen equipment and oven.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Filled out inventory and production sheets and informed head baker of stock levels.
- Resolved customer concerns with positive approach and constructive strategies.
- Established merchandising, sales and profit objectives.
Cashier
Lowes Foods
01.1996 - 05.1997
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Reviewed and resolved differences between accounting information and cash drawer.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Checked prices for customers and processed items sold by scanning barcodes.
Medical Assistant
Continuum Pediatrics
09.2021 - Current
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Obtained client medical history, medication information, symptoms and allergies.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Taught patients about medications, procedures and care plan instructions.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained pre- and post-treatment vital signs and weight.
- Collected and documented patient medical information such as blood pressure and weight.
- Verified appropriate lab couriers picked up collected lab specimens.
- Obtained all prescribed laboratory testing.
- Tested and recorded blood glucose levels.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
Medical Assistant
Continuum Pediatrics
09.2021 - 06.2022
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures and care plan instructions.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained pre- and post-treatment vital signs and weight.
- Tested and recorded blood glucose levels.
- Verified appropriate lab couriers picked up collected lab specimens.
- Obtained all prescribed laboratory testing.
Medical Assistant
Kidsville Pediatrics
06.2022 - Current
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures and care plan instructions.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Obtained pre- and post-treatment vital signs and weight.
- Tested and recorded blood glucose levels.
Medical Assistant
Mansfield Pediatrics
10.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents
- Check in patients get their vitals
- Perform laboratory tests.
- Administer immunizations
- Phlebotomy
Education
High School Diploma - undefined
Three Way High School
Maple, Texas1991
Associate of Applied Science - Medical Assistant
Everest College
Arlington, Texas2005
Skills
- CPR/First Aid certified
- Patient-focused care
- Trustworthy
- Compassionate caregiver
- Committed team player
- Simple Dressings
- EMR / EHR
- Phlebotomy
- Electronic health records
Hard worker
Dependable
- Compassionate
- Efficient and reliable team player
- Adaptable
- Monitoring Patient Progress
- Using a centrifuge
- Prioritizing stat orders
- Laboratory maintenance
Timeline
Medical Assistant
Mansfield Pediatrics
10.2022 - Current
Medical Assistant
Kidsville Pediatrics
06.2022 - Current
Medical Assistant
Continuum Pediatrics
09.2021 - Current
Medical Assistant
Continuum Pediatrics
09.2021 - 06.2022
Medical Assistant
Cooks Children Lakeworth
08.2012 - 06.2014
Medical Assistant
Cooks Children Burleson
11.2011 - 08.2012
Medical Assistant
Cook Childrens Burleson
08.2010 - 05.2018
Medical Assistant
Cook Childrens Pediatrics
03.2010 - 11.2011
Medical Assistant
Wee Tots Pediatrics
11.2006 - 03.2010
plasma tech- moved up to supervisor
ZLB Plasma
06.2005 - 11.2006
Cashier/ Stock
Marshalls
05.2003 - 10.2004
Cashier
Walmart
11.2002 - 04.2003
Baker
Lowes Foods
08.1997 - 01.1999
Cashier
Lowes Foods
01.1996 - 05.1997
High School Diploma - undefined
Three Way High School
Associate of Applied Science - Medical Assistant
Everest College
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