Guadalupe Solis Osorio
The Bronx,NY
Summary
Detail-oriented professional with extensive experience in cash handling and food safety compliance. I thrive in fast-paced, customer-centric environment. Developed strong leadership and communication skills, ensuring smooth operations and high customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Service Manager
Chipotle
Manhattan, NY
01.2024 - Current
- Remained Guest Obsessed: I resolved customer complaints effectively, enhancing overall guest experience.
- Helped create a positive work environment by encouraging open communication and effectively resolving conflicts among team members.
- Oversaw training of more than 10-12 team members.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Oversaw food preparation and monitored safety protocols.
Cashier
Usa Car Wash & Detail
The Bronx, NY
02.2023 - 04.2025
- Helped restock and maintain cleanliness near the cashier area as well as other areas of the store.
- I provided excellent customer service to the point where I was able to build relationship with customers to encourage more business.
- Monitored my cash drawer accuracy, ensuring compliance with cash handling procedures.
- I came to understand how to use point-of-sale systems.
Education
High School Diploma -
High School of American Studies At Lehman College
The Bronx, NY05.2023
Skills
- Positive attitude
- Team leadership
- Cash handling expertise
- Reliable and responsible
- Trustworthy and honest
- Customer service
- Attention to detail
Certification
- Qualifying Certificate in Food Protection
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Service Manager
Chipotle
01.2024 - Current
Cashier
Usa Car Wash & Detail
02.2023 - 04.2025
High School Diploma -
High School of American Studies At Lehman College