Guadalupe C Balderas
Referral Coordinator
Wildomar,CA
Summary
Thorough and dependable Referral Coordinator with 2 years of experience in Medical Field. Efficient in high-volume multi-line telephone system averaging 50 calls each day. Eager to work in organization serving high population.
Personable Referral Coordinator with [Number] years' experience connecting patients with suitable service providers. Proven strengths in quickly and accurately capturing all relevant information. Interested in developing management potential in a school setting.
Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in school enviroment.
Overview
5
5
years of professional experience
Work History
Referral Coordinator
Tuan Nguyen Md Inc
Murrieta, CA
06.2020 - Current
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
- Weighed patient need, provider availability and insurance coverage to determine optimal scheduling.
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
- Completed [task] to ensure compliance with relevant [type] regulations.
- Eliminated downtime and maximized revenue by providing top project quality control.
- Worked with [type] customers to understand needs and provide excellent service.
- Calling patients when doctor has reviewed laboratory and Imaging results.
- Inputting new diagnosis into patients charts.
- Mailing out any results or approved authorizations.
Food Service Assistant
Lake Elsinore Unified School District
Lake Elsinore, CA
02.2019 - 06.2019
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Distributed food to wait staff quickly during busy peak periods to drive customer satisfaction.
- Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
- Cashier
Assembly Line Worker
Select Staffing Agency
Murrieta, CA
03.2015 - 10.2015
- Completed durable assemblies and subassemblies with hand and power tools such as [Tool] and [Tool].
- Worked closely with others in team-oriented settings to maintain line productivity.
- Sampled and tested final products to check conformance with production tolerances.
- Removed rough spots to enhance parts alignment and improve finishes.
- Boxed, labeled and transported items to support assembly operations.
- Kept work areas clean by removing trash and debris and organizing all tools in preparation for next shift.
- Put hazardous materials in properly marked containers to avoid injuries or contamination.
QC Inspector
West Pak Avocado Inc.
Murrieta, CA
12.2013 - 11.2014
- Proposed and implemented improvements to reduce errors and rejected items.
- Documented findings and generated reports with data and recommendations.
- Monitored performance and generated reports detailing quality of product and defect rates.
- Created and deployed best practices to improve efficiency and reduce defects.
- Performed visual inspections and non-destructive tests where appropriate.
- Sampled products for detailed analysis.
- Completed precise measurements using special tools.
- Examined avocados for defects or issues, reported problems quickly and maintained high levels of accuracy.
Assembly Line Worker
Select Staffing Agency
Murrieta, CA
03.2012 - 11.2013
- Worked closely with others in team-oriented settings to maintain line productivity.
- Sampled and tested final products to check conformance with production tolerances.
- Removed rough spots to enhance parts alignment and improve finishes.
- Boxed, labeled and transported items to support assembly operations.
- Kept work areas clean by removing trash and debris and organizing all tools in preparation for next shift.
- Put hazardous materials in properly marked containers to avoid injuries or contamination.
Education
High School Diploma -
Elsinore High School
Wildomar, CA 06.2000 - 06.2000
No Degree -
Royals College of Beauty
Temecula, CA 09.2011 - 09.2011
Skills
Notetaking and documentation
Multi-line telephone operation
Appointment Reminders
Insurance coding (ICD-9 and CPT)
Assessing needs
Goal Setting
Records keeping
Time Management
Timeline
Referral Coordinator
Tuan Nguyen Md Inc
06.2020 - Current
Food Service Assistant
Lake Elsinore Unified School District
02.2019 - 06.2019
Assembly Line Worker
Select Staffing Agency
03.2015 - 10.2015
QC Inspector
West Pak Avocado Inc.
12.2013 - 11.2014
Assembly Line Worker
Select Staffing Agency
03.2012 - 11.2013
No Degree -
Royals College of Beauty
09.2011 - 09.2011
High School Diploma -
Elsinore High School
06.2000 - 06.2000