Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Guadalupe C Balderas

Referral Coordinator
Wildomar,CA

Summary

Thorough and dependable Referral Coordinator with 2 years of experience in Medical Field. Efficient in high-volume multi-line telephone system averaging 50 calls each day. Eager to work in organization serving high population.

Personable Referral Coordinator with [Number] years' experience connecting patients with suitable service providers. Proven strengths in quickly and accurately capturing all relevant information. Interested in developing management potential in a school setting.

Eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in school enviroment.

Overview

5
5
years of professional experience

Work History

Referral Coordinator

Tuan Nguyen Md Inc
Murrieta, CA
06.2020 - Current
  • Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
  • Weighed patient need, provider availability and insurance coverage to determine optimal scheduling.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Completed [task] to ensure compliance with relevant [type] regulations.
  • Eliminated downtime and maximized revenue by providing top project quality control.
  • Worked with [type] customers to understand needs and provide excellent service.
  • Calling patients when doctor has reviewed laboratory and Imaging results.
  • Inputting new diagnosis into patients charts.
  • Mailing out any results or approved authorizations.

Food Service Assistant

Lake Elsinore Unified School District
Lake Elsinore, CA
02.2019 - 06.2019
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Distributed food to wait staff quickly during busy peak periods to drive customer satisfaction.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
  • Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Cashier

Assembly Line Worker

Select Staffing Agency
Murrieta, CA
03.2015 - 10.2015
  • Completed durable assemblies and subassemblies with hand and power tools such as [Tool] and [Tool].
  • Worked closely with others in team-oriented settings to maintain line productivity.
  • Sampled and tested final products to check conformance with production tolerances.
  • Removed rough spots to enhance parts alignment and improve finishes.
  • Boxed, labeled and transported items to support assembly operations.
  • Kept work areas clean by removing trash and debris and organizing all tools in preparation for next shift.
  • Put hazardous materials in properly marked containers to avoid injuries or contamination.

QC Inspector

West Pak Avocado Inc.
Murrieta, CA
12.2013 - 11.2014
  • Proposed and implemented improvements to reduce errors and rejected items.
  • Documented findings and generated reports with data and recommendations.
  • Monitored performance and generated reports detailing quality of product and defect rates.
  • Created and deployed best practices to improve efficiency and reduce defects.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Sampled products for detailed analysis.
  • Completed precise measurements using special tools.
  • Examined avocados for defects or issues, reported problems quickly and maintained high levels of accuracy.

Assembly Line Worker

Select Staffing Agency
Murrieta, CA
03.2012 - 11.2013
  • Worked closely with others in team-oriented settings to maintain line productivity.
  • Sampled and tested final products to check conformance with production tolerances.
  • Removed rough spots to enhance parts alignment and improve finishes.
  • Boxed, labeled and transported items to support assembly operations.
  • Kept work areas clean by removing trash and debris and organizing all tools in preparation for next shift.
  • Put hazardous materials in properly marked containers to avoid injuries or contamination.

Education

High School Diploma -

Elsinore High School
Wildomar, CA
06.2000 - 06.2000

No Degree -

Royals College of Beauty
Temecula, CA
09.2011 - 09.2011

Skills

    Notetaking and documentation

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Timeline

Referral Coordinator

Tuan Nguyen Md Inc
06.2020 - Current

Food Service Assistant

Lake Elsinore Unified School District
02.2019 - 06.2019

Assembly Line Worker

Select Staffing Agency
03.2015 - 10.2015

QC Inspector

West Pak Avocado Inc.
12.2013 - 11.2014

Assembly Line Worker

Select Staffing Agency
03.2012 - 11.2013

No Degree -

Royals College of Beauty
09.2011 - 09.2011

High School Diploma -

Elsinore High School
06.2000 - 06.2000
Guadalupe C BalderasReferral Coordinator