Guejhana Deblanc
Irving,TX
Summary
Dedicated to enhancing guest experiences through proactive interaction and support. Committed to exceeding expectations by completing tasks efficiently and effectively. Flexible in adapting to various roles and responsibilities to ensure operational success. Proven ability to maintain a positive environment, reducing stress for guests and team members alike.
Overview
5
5
years of professional experience
Work History
DFW Airport, TX
04.2025 - 07.2025
- Performed daily cleaning and maintenance task for parking garage, and tollbooths
- Responded clearly and promptly to all guests inquiries, resulting in high levels of customer satisfaction
- Maintained safe working environment by carefully inspecting equipment and promptly reporting any issues to higher ups
Whataburger
GRAPEVINE, TX
08.2024 - 03.2025
- Cleaned and maintained dining areas while simultaneously taking orders
- Anticipated production issues and prevented them with careful observation and communication
- Trained in the proper cleaning and resupplying of various food service machinations
Scholotzky's
06.2023 - 08.2023
- Take catering orders and write down names and info
- Skilled and timely multitasking
- Trained multiple coworkers
- Maintained clean workplace
- Took over when managers were unavailable
- Delegated tasks when necessary
Amazon
Dallas, TX
01.2023 - 05.2023
- Display a can do attitude
- Stayed later in shift to get the job done
- Kept workplace clean
- Maintained energy throughout shift
- Reported any damaged or faulty equipment and merchandise
- Was assigned to help teammates that were new to working in
Dollar tree
Coppell, TX
12.2022 - 02.2023
- Greeted customer with enthusiastic attentive attitude
- Stocked a variety of items
- Kept work environment clean picked up trash and sweeping when it was needed
- Stayed later in the shift to make sure everything was done
- Set up displays for various holidays
- Use end up knowledge of merchandise placement to direct customers when asked
Target Cashier
Target
Irving, TX
09.2021 - 08.2022
- Friendly outgoing attitude to create a warm fun environment for guest to improve their day , asking about their day and wishing them a fun weekend
- First point of contact between guest and store answer guest inquiries and assist them even if it can't be looked up and requires searching for a team lead
- Fielded guest complaints and notified managers by informing team leads about guest complaint about bathroom and personally cleaning it if no one was available
- Kept working area clean, picking up trash and vacuuming when needed
- Checked receipts of departing customer to verify transactions and avoid shrinkage
- Greeted customers with cheerful attentive attitude greeting them both when they enter and exit the premises
- Provide in depth info on deals and events going on in store like announcing upcoming deals on m&m's for international candy day to guest
Amazon Associate
Amazon
Dallas, TX
08.2020 - 12.2020
- Worked various hours, day nights, weekends, and holidays as needed
- Improved production by getting into the top 20th percentile of pickers on the floor
- Maintained a safe work environment by following guidelines such as 3 points of contact between ladder and oneself, and not retrieving things dropped on robot floor
- Regularly checked merchandise during production and promptly reported any irregularities
Education
No Degree - Nursing Science
Brookhaven College
Dallas, Texas, TXSkills
Resolution expertise
Safety guidelines
Disaster response
Data logging
Service excellence
Product selection
Preventative upkeep
Effective team synergy
Facilities cleanliness audit
Speech delivery
Product restock
Hobbies
Water color
Crocheting clothes
Practicing Piano
Cooking and Baking
Watching nature documentaries
Journaling
Timeline
04.2025 - 07.2025
Whataburger
08.2024 - 03.2025
Scholotzky's
06.2023 - 08.2023
Amazon
01.2023 - 05.2023
Dollar tree
12.2022 - 02.2023
Target Cashier
Target
09.2021 - 08.2022
Amazon Associate
Amazon
08.2020 - 12.2020
No Degree - Nursing Science
Brookhaven College