Hi, I’m
Guemely Cardenas
Allentown,PA
Summary
Dynamic customer service professional with experience at American Airlines, excelling in client relations and bilingual communication. Proven ability to enhance customer comfort and satisfaction through meticulous document review and training initiatives. Skilled in leveraging computer proficiency to streamline processes and deliver exceptional service in both English and Spanish.
Overview
4
years of professional experience
1
Certification
Work History
Colibri Restaurant
Costumer Service
09.2025 - Current
Job overview
I work providing food service always giving good attention.
American Airlines
Airport Customer Service Agent
11.2021 - 10.2024
Job overview
Working with customer service provides comfort when traveling by reviewing passports and registering that everything is fine when reviewing documents.
Education
High School For ClassicBrooklyn, NY
High School Diploma
06.2022
University Overview
I also study a medical assistant and I finish Microsoft work course. I am very agile at solving problems on the computer.
Skills
- Client relations and customer service
- Customer service training
- Computer skills
- Customer service in spanish and English
Accomplishments
I graduated with honors from high school and I continue to study to go further and achieve more goals.
Certification
High school .
Computer science In Dominican Republic.
Languages
Spanish
Native or Bilingual
Timeline
Costumer Service
Colibri Restaurant
09.2025 - Current
Airport Customer Service Agent
American Airlines
11.2021 - 10.2024
High School For Classic
High School Diploma