Warm and welcoming Greeter known for high productivity and efficient task completion. Possess specialized skills in customer service, communication, and problem-solving. Excel in empathy, patience, and adaptability, ensuring positive first impressions and enhanced customer experiences. Committed to creating an inviting environment for all guests.
Open To Work
Hi, I’m
Guenivere Caputo
Santa Rosa,CA
Summary
Overview
8
years of professional experience
Work History
Buffalo wild wingsRochester, Nh
Greeter
11.2025 - 02.2026
Job overview
- Greeted guests warmly upon arrival to create positive first impressions.
- Managed guest seating arrangements to improve guest flow and reduce wait times.
- Maintained cleanliness of the entrance area to create a welcoming environment.
- Responded to front desk phone inquiries to ensure timely assistance and enhance guest satisfaction.
- Operated cash register to process payments for purchases.
- Enforced store policies regarding returns, exchanges, and payment methods.
- Handled cash register transactions accurately and efficiently.
- Complied with health and sanitation practices and procedures.
Nouria Energy/Shell gas stationRochester, Nh
Cashier
06.2023 - 08.2025
Job overview
- Managed cash register, ensuring accurate cash drawer balances during peak hours.
- Processed customer transactions efficiently at a busy gas station.
- Provided exceptional customer service, utilizing active listening and engagement to address patron needs.
- Resolved customer complaints promptly, enhancing overall customer satisfaction.
- Assisted customers with inquiries and provided product information.
- Collaborated with team members to maintain a positive work environment.
- Stocked shelves and organized merchandise to enhance store appearance.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Ensured compliance with safety and health regulations during operations.
StarbucksDover, New Hampshire
Shift Supervisor
03.2018 - 05.2023
Job overview
- Supervised daily operations to ensure high-quality customer service and product standards.
- Coordinated shift scheduling to meet staffing needs during peak hours.
- Trained and mentored team members on company policies and procedures.
- Assigned tasks to team members to leverage strengths and optimize workflow.
- Enforced health and safety guidelines to promote a safe work environment.
- Resolved customer complaints quickly to improve satisfaction and foster loyalty.
- Provided on-the-job training to new staff members.
- Managed inventory control to ensure availability of stock for seamless service.
- Completed opening and closing duties to facilitate business operations.
- Served as a role model for other employees by demonstrating professional behavior at all times.
Chilis's Bar and GrillDover, New Hampshire
To go
04.2021 - 05.2023
Job overview
- Coordinated take-out orders for delivery drivers, ensuring timely and accurate deliveries.
- Bagged customer orders for take-out services quickly and efficiently.
- Answered telephone calls to take orders or address customer inquiries.
- Earned recognition from management for delivering exceptional customer service.
- Proposed innovative ideas and solutions to improve team performance and achieve better outcomes.
Education
Athol High SchoolAthol, MA
University Overview
Skills
- Guest relations
- Greeting techniques
- Customer engagement
- Customer service
- Point-of-sale system
- Cash handling
- Inventory management
- Reliability and punctuality
- Team player mentality
- Positive attitude
References
References
References available upon request.Work Preference
Job Search Status
Open to workWork Type
Part TimeFull TimeLocation Preference
On-SiteSalary Range
$20/hr - $1000/hrTimeline
Greeter
Buffalo wild wings
11.2025 - 02.2026
Cashier
Nouria Energy/Shell gas station
06.2023 - 08.2025
To go
Chilis's Bar and Grill
04.2021 - 05.2023
Shift Supervisor
Starbucks
03.2018 - 05.2023
Athol High School
06.2001